About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at t Ft Eisenhower, GA. Serves as the Senior Network Administrator (NA) in the Hosting & Hoteling Branch of the Enterprise Systems Division.

Duties

Serves as the senior NA on multiple enterprise information systems. Responsible for providing technical guidance and solutions for the design, implementation, cybersecurity, operations, and maintenance of firewalls, VPN, CSfC, CDS, MILS, and encryption solutions. Lead junior team members in the installation configuration, maintenance, operation, performance monitoring, and cybersecurity hardening of CSfC systems, services, and devices. Advise and oversee other technical specialists on development, testing, installation, and maintenance of automation networks and network devices such as switches, VPN, concentrators, and firewalls. Monitor the automated systems to include troubleshooting, fault isolation, problem solving, upgrading of hardware and software, debugging, and assessing program effectiveness. Implementation of system security procedures and network intrusion and detection monitoring tools specified by local or command directive IAW Department of Defense (DoD), Department of Army (DA), NETCOM and SANEC-Fort Gordon established guidelines. Identify and anticipate system and application performance, availability, capacity, or configuration problems, and initiates corrective or preventative actions. Review, test, analyze, and select new and proposed software packages and recommends which applications should be installed. Resolves specific hardware and software problems on unit servers, such as service and device failures or malfunctions. Perform the full range of Program Management activities starting from concept and exploration continuing through development, production, and completion of initial fielding of the system/equipment items, life cycle management and support.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Incumbent must be able to obtain and maintain intermediate level foundational qualifications for a system administrator. Personnel assigned to this position must obtain the appropriate certification within six months of being assigned.
• Incumbent must obtain and maintain GIAC Security Essentials Certificate (GSEC), Security Certified Network Professional (SCNP), System Security Certified Practitioner (SSCP), and/or Security + Certification within six months of being assigned.
• Incumbent must be able to obtain and maintain intermediate level foundational qualifications for a system administrator within six months of being assigned.
• Position requires incumbent to maintain the Computing Environment (CE) certification of Cisco Certified Network Associate / Professional (CCNA/CCNP) or other vendor equivalent network administration certifications.
• Must be able to obtain and maintain a Top Secret/SCI security clearance is required, employee must pass screening for illegal drug use prior to appointment, and subsequent periodic drug screening thereafter.
• A valid driver's license is required.
• Work requires the employee to rotate through supported facilities and/or travel to regionally supported sites.
• May be required to work overtime, holidays, or weekends, be on call, or work shift work based on mission needs and/or required to work during inclement weather and other emergency situations to ensure the continuity of the Organization's mission.
• Temporary duty (TDY) business travel is required approximately 25%.
• A physical is required due to lifting to 25 pounds.
• The incumbent is required to sign a DA Form 5019-R and must pass urinalysis testing, prior to appointment and periodically thereafter.
• This position is designated Mission Essential.
• In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. This position is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by providing technical guidance for the design and implementation of cybersecurity systems and operations; maintaining firewalls, VPN, CSfC, CDS, MILS, and encryption solutions; and independently carry out assigned projects and coordinating work with others. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address KB-W6SQAA USA SIG NTWK ENT CTR FT EISENHOWER DO NOT MAIL Fort Eisenhower, GA 30905 US
• Name: Army Applicant Help Desk