About the Position: This position is located in Fort Wainwright, Alaska.

Duties

Oversee the timely execution of consult tracking for all TRICARE beneficiaries though the entire cycle. Educate Military Treatment Facility (MTF) staff, healthcare professionals and beneficiaries on the consult tracking procedures. Maintain suspense database for contacting civilian healthcare professionals to acquire consult results. Work closely with network providers to ensure contact information and required chart notes are sent and received in a timely manner to provide quality clinic visits. Responsible for specialty care Defer to Network (DTN) and Incoming referral coordination for all TRICARE beneficiary categories.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Department of Defense (DOD) Civilian Employee (non-Army)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: I am an in service applicant in the organization and have one year of specialized experience which includes: performing one or more of the following, 1) scheduling appointments 2) creating or medical reviewing files or folders 3) enter or retrieve patient information 4) assist patients with basic inquiries 4) providing services for health referral beneficiaries or eligibilities 5) utilize an automated health software system. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05). OR Specialized Experience: I am not an in service applicant in the organization and have one year of specialized experience which includes: performing one or more of the following, 1) scheduling appointments 2) creating or medical reviewing files or folders 3) enter or retrieve patient information 4) assist patients with basic inquiries 4) providing services for health referral beneficiaries or eligibilities 5) utilize an automated health software system. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Health Administration and Health Management. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. (Note: You must attach a copy of your transcripts.) You will be evaluated on the basis of your level of competency in the following areas: Computer SkillsOral CommunicationTechnical Competence

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83CG DHA ALASKA MKT-BASSETT ACH DO NOT MAIL Fort Wainwright, AK 99703 US
• Name: Army Applicant Help Desk