Serves as a Program Support Assistant by providing administrative support to a clinical leader and Administrative Officer under the Office of the Chief of Staff. The work consists of duties utilizing administrative and technical skills, and positive communication skills with internal and external customers.

Duties

The Program Support Assistant assists with the administrative functions of the Nursing Recruitment Program by providing a broad and comprehensive scope of supportive clerical and administrative responsibilities. This candidate will assist to prepare NPSB Board actions for all new hires. He/she will then draft correspondence to the employee to notify them of Board Action results. This candidate will process preliminary documentation and accurately prepare new hire paperwork for the Recruitment team while maintaining and updating the Nursing Roster/Tracking System for Nursing personnel throughout the corporate Medical Center. He/she will also assist applicants by answering questions, receiving applications, scheduling interviews and other duties as needed within the Recruitment Department. The candidate will report to the Chief of Nursing Operations. Other duties include, but are not limited to, the following: Responsible for receipt and distribution of all mail and correspondence for the office ensuring items requiring follow up or actions are appropriately suspenced and presented for completion. Assist with scheduling and monitoring of purchasing/procurement transactions for the full range of standard items and services to meet the organization's needs. Serves as the liaison to schedule meeting, obtain conference rooms, arrange for, monitor, and secure equipment, teleconference lines, videoconference equipment, services, and products and copies as needed. Coordinate travel, makes travel arrangements, prepares travel estimates and maintains records of travel cost of staff members and other budget items. May serve as the primary timekeeper for the office and as the backup/alternate for services as designated. Monitor and control business papers, correspondence, and records, including the coordination of minutes, action items, and documents needed by the office. Assists with the administrative functions of the Nursing Recruitment Program by providing a broad and comprehensive scope of supportive clerical and administrative responsibilities. Assist to prepare NPSB Board actions for all new hires. He/she will then draft correspondence to the employee to notify them of Board Action results. This candidate will process preliminary documentation and accurately prepare new hire paperwork for the Recruitment team while maintaining and updating the Nursing Roster/Tracking System for Nursing personnel throughout the corporate Medical Center. He/she will also assist applicants by answering questions, receiving applications, scheduling interviews. Other duties assigned as needed within the Recruitment Department. Preferred Experience: Previous knowledge of Title 38, Title 38 Hybrid and Title 5 appointment authorities desired. Previous experience with VetPro Credentialing, qualification standards, benefits and the maintenance and security of human resource files and records strongly preferred. Previous knowledge of how personnel policies, EEO affirmative action policies and the culturally diverse workplace impact the Recruitment and Retention program preferred. Work Schedule: Monday - Friday, 7:30 a.m. - 4:00 p.m. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD06664ARelocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/10/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing a variety of administrative/clerical duties such as typing, copying, faxing, filling and other task supporting program needs; collect program information from staff and enters it into electronic information systems; compose various kinds of correspondence; and obtain and monitor the use of services, supplies, and/or equipment. You will be rated on the following Competencies for this position:ClericalDecision MakingOrganizational AwarenessTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The purpose is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Orlando VA Medical Center 13800 Veterans Way Orlando, FL 32827 US
• Name: Rebecca Bretzer
• Phone: 407-319-3059
• Email: [email protected]