The Supervisory Medical Administration Specialist will operate under the Supervisory Program Applications Specialist of the North Charleston Clinic within the Primary Care Service Line located at the Ralph. H Johnson VA Medical Center in Charleston, SC and supervises all current and future administrative staff assigned to the North Charleston Clinic.

Duties

Major duties in include but are not limited to: Directly supervises subordinate employees ensuring appointments are scheduled timely and patients are notified of appointments. Provides necessary staff support required to provide workload assignments and works with superiors to formulate, direct and develop policies for automated data processing management. Collects, analyzes and evaluates data generated and produces meaningful reports based on that data. Manages and provides oversight of daily clinical activities in CBOC to include providing oral and written communication regarding Clinic Cancellation Management and Return to Clinic Orders and Consult Management. Works closely with peers in other services and VA medical centers to meet the needs of external customers. Facilitates the organizations' patient care mission, ensuring quality patient care within the framework of established policy, standards of care, standards of practice and regulatory requirements. Conducts surveys, gathers data and prepares report of findings on a variety of administrative operations and program measures, organizational improvement, organizational design and position management, and coordination among the health care system services. Work Schedule: Monday-Friday, Tour of duty hours will be determined by Supervisor. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist/PD080331 Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Participating in special projects and initiatives and performs special assignments. Evaluates reports by analyzing facts and performing appropriate research and prepares detailed responses. Determines appropriate recommendations for unresolved or questionable problems and performs follow-up; Providing oversight on leave management and policies; Gathering & maintaining data used from VISTA, BISL, and CPRS to develop, evaluate & modify organizational structure & systems to achieve program goals; and Identifying and analyzing problems; using sound reasoning to arrive at conclusions; finding alternative solutions to complex problems; distinguishing between relevant and irrelevant information to make logical judgements. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree -or- 2 full years of progressively higher-level graduate education leading to such a degree -or- LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and and graduate level education. Only graduate education in excess of the amount required (1 full year) for the next lower grade level may be used to qualify. You will be rated on the following Competencies for this position: Communications Technical Competence Managing Human Resources Administration and Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Bending and carrying light items such as medical records, instructional material, books and manuals may also be required. The work is primarily sedentary with periodic walking, lifting, and staffing may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]