This position is located with Bonneville Power Administration (BPA), in Contract Management and Administration (MSC) organization of Customer Support Services (MS), Business Management & Development (M), Chief Operating Officer (K). A successful candidate in the Public Utilities Specialist (System Administration) position will serve as the systems technical lead and subject matter expert for BPA-wide contract systems: Customer Contract Mgmt, Customer Data Mgmt., and Customer Portal.

Duties

As a Public Utilities Specialist (System Administration), you will: Provide strong leadership on project teams for software upgrades, new functionality to existing systems, implementation of new systems, providing detailed requirements and process improvements. Assesses the viability of new system functionality provided for in new releases or patches to applications or new applications. Responsible for providing systems planning support, writing use case/requirements, system mapping, establishing, and monitoring business partner service level agreements to foster the integration of upstream and downstream information regarding all MS systems. Coordinate with a team of upstream and downstream MS system users, stakeholders, other functional program specialists, and IT Specialists to determine requirements for designing and developing new systems or modifications to existing systems. Review, update, and certify internal processes, risks, controls and requirements including Standards of Conduct compliance, governance and A-123 internal controls. Formulate, establish, and implement operational support requirements and negotiate service-level agreement design and requirements with BPA IT to ensure that the assigned KSC system (production and testing environments) is adequately supported. Perform system troubleshooting and complex data analysis, corrections, and resolutions. Works with the IT organization to resolve issues in a timely manner. Reviews or develops lessons learned as required. Serve as a technical leader of the Systems and Tools Team, which is comprised of GS-12 Public Utility Specialists. Provides direction, SME expertise and support to authentication and support box efforts.

Requirements

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• This position does not support remote work. You will be required to report physically to the official reporting worksite as specified by the supervisor, but no less than 3 days per pay period.
• Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
• A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check.

Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience for this position is defined as: 1) independently implementing and operating computerized database systems (e.g. Contract management systems, data management systems, Customer Portals etc.); 2) leading the development of policies and procedures relating to computerized database systems; AND 3) working with staff from other work groups to determine requirements for designing and developing new systems or modifications to existing systems. Database AdministrationProblem SolvingSoftware DevelopmentSystems Testing and EvaluationTeaching Others "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Demands: The work is sedentary, although some slight physical effort may be required in stooping, kneeling, bending, etc. Work Environment: Work is typically performed in an adequately lighted and climate-controlled office. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration. CTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

There are no specific education requirements or substitution of education for experience for this position.

Contacts

• Address Bonneville Power Administration P.O. Box 3621 Portland, OR 97208 US
• Name: Richard Howard
• Phone: 5032303230
• Email: [email protected]