This position is located at the Edward Hines Jr. VA Hospital, Hines, IL (578) - a Level 1a Complexity VHA Facility.

Duties

The incumbent receives and screens visitors and telephone calls, i.e. identity, purpose of call and relative importance in relation to availability of staff members. Maintains calendars and makes appointments in accordance with established practice or special instructions. Reminds the staff of appointments. Maintains the Quality Service personnel daily calendar, making appointments and arranging conferences and meetings without specific prior approval, based on knowledge of the Quality Service schedule. The incumbent controls all correspondence. Follows up on incoming emails keeping suspense file to insure timely and appropriate action, reviews all outgoing correspondence for neatness, accuracy, adherence to established format, and the Veterans Health Administration policies and procedures. Assists with maintaining the Policies and the SharePoint for Policies, and the SharePoint for Quality Service. The incumbent takes and transcribes administrative material/minutes for Patient Safety Managers, Risk Management, Accreditation and Quality Staff, and Infection Control. Acts as liaison between the Quality Service and services by providing accurate and timely advice on procedures, report requirements, and similar matters necessary comply with the Quality Service policies. In the absence of the Quality Service personnel, the incumbent assumes responsibility for ensuring that matters which would normally receive the service's leadership's personal attention are referred to responsible service managers or designated personnel. Uses word processing software and printing equipment to create, copy, edit, make insertions, retrieve and print a variety of textual documents. The work may also include use of other software packages such as spreadsheets, database management, desk top publishing, graphics, calendars electronic mail to support the work of the office. The incumbent will coordinate the travel itinerary, schedule travel (airline and hotel reservations), and enter travel requests and documents for trips taken by the Quality Service. The incumbent serves as the unit timekeeper. Work Schedule: Monday - Friday - 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Secretary (Office Automation)/PD23115O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/02/2024 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: resolving complex customer issues with assistance from team or leadership; preparing reports and utilizing data entry programs or software; and utilizing various a computer systems and software to accomplish daily tasks. You will be rated on the following Competencies for this position: ClericalCommunicationsManages and Organizes InformationTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Edward Hines Junior Hospital 5000 South 5th Avenue Hines, IL 60141 US
• Name: Tamesha Rogers
• Email: [email protected]