The incumbent of this position serves as Program Support Assistant under the Prosthetics Service Line, for specialty programs within the department, as well as general administrative duties at the Beckley VA Medical Center (BVAMC). This highly visible position is integral to the effective implementation of VA policies, procedures, and activities associated with this department.

Duties

Major duties of this position include, but are not limited to the following: Review correspondence, route to the proper staff member, and/or consults with others prior to responding to it. Drafting initial or final correspondence to ensure that actions taken are completed accurately and that appropriate procedures are followed. Determines if incoming correspondence should be distributed to other individuals or to other services in the hospital for preparation or review. Uses Microsoft software (Word, PowerPoint, Excel, Office, Database, Publisher, etc.) effectively to complete and manage correspondence, tracking, reporting, and education initiatives. Provide administrative support to the CWT Program as needed with timekeeping, analyzing, and monitoring financials. Enter requests for funding through fiscal management. Responsible for monitoring numerous spreadsheets for vehicle- monitoring, supplies, correspondence, and general record-keeping. Act as records Liaison for Mental Health and uphold national and facility guidelines for record-keeping.' Position Description Title/PD#: Program Support Assistant/17-23184-0 Work Schedule: Monday-Friday 8:00AM-4:30PM Compressed/Flexible Schedule: Not Authorized Telework schedules: Not authorized Virtual work schedules: Not authorized FLSA: None Exempt BU Status: BU Recruitment Incentives: NOT authorized Relocation Expenses: NOT authorized Financial Disclosure Report: NOT required Permanent Change of Duty Station (PCS) Expenses: will not be paid Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-6 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience:. You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Maintains a calendar of appointments, meetings, conferences, and deadlines Maintains files and tracks information. Displays exemplary customer service and responds to inquires timely. Types a variety of documents into final form, ensuring correct grammar, spelling, punctuation, format and style. Utilizes a range of software applications (i.e., Word, Excel, Outlook, etc.) to prepare correspondence. You will be rated on the following Competencies for this position:Clerical, Communications, Computer Skills, and Manages and Organizes InformationExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: See VA Directive and Handbook 5019. The position involves work that is mainly sedentary but requires some bending, walking, standing and lifting/carrying (under 15lb) of supplies, patient records, staff and patient mail. Some assignments may involve more frequent walking, but these assignments may involve more frequent walking, but these assignments require no unusual physical demands to perform work. The incumbent will need to have the ability to verbally communicate and hear (aid permitted) using a telephone and must be able to type and operate computer equipment as an essential part of their position. The incumbent must be able to work closely with internal and external customers in a face to face setting. Work Environment: Work is performed primarily in a Office setting; adequately lighted, temperature controlled, and ventilated. Office temperatures fluctuate periodically; involves everyday risks or discomforts which require normal safety precautions typical of such places as clinics, offices, meeting and training rooms or libraries; exposure to noise and dust on occasion.The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders; Emotional and Mental Stability: The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs.

Education

There is no educational substitution at this grade level.

Contacts

• Address Beckley VA Medical Center 200 Veterans Avenue Beckley, WV 25801 US
• Name: James Caine
• Phone: 503-459-2594
• Email: [email protected]