The incumbent serves the Senior Loan Technician in one of the Regional Loan Centers (RLCs). Serves as a team leader and a source of technical expertise and guidance to Loan Technicians and Assistant Loan Technicians in the Loan Administration (LA) team who are involved in monitoring mortgage companies and financial institutions that service loans guaranteed by the Department of Veterans Affairs (VA) pursuant to Title 38, United States Code and protecting the interests of the U.S. Government.

Duties

The incumbent serves the Senior Loan Technician in the Loan Administration (LA) Value Stream (VS). Serves as a team leader and a source of technical expertise and guidance to Loan Technicians and Assistant Loan Technicians in the LA VS who are involved in monitoring mortgage companies and financial institutions that service loans guaranteed by the Department of Veterans Affairs (VA) pursuant to Title 38, United States Code and protecting the interests of the U.S. Government. Responsible for: Serves as a team leader and a source of technical expertise and guidance to Loan Technicians and Assistant Loan Technicians. Provides guidance and training to staff; monitors quality, quantity, and timeliness of work; and assists with reviews and reports. Communicates with a variety of individuals (veterans, real estate attorneys, banking industry professionals, etc.) to provide information on the Loan Guaranty program. Uses knowledge & skill to apply techniques to obtain & evaluate a borrower's ability (or lack thereof) to reinstate a delinquent loan & to conclude whether a borrower can afford to repay the loan. Instructs servicers/holders on VA requirements for servicing delinquent VA loans and procedures. Reviews cases for approval and when appropriate, for payment. Implements training and process design to improve the quality of work completed Promotion Potential: This position is advertised at the full performance level. Work Schedule: Standard 5 day, 8 hour, full time (40 hours a week) schedule; 8:00am - 4:30pm EST, TBD Compressed/Flexible: Available Telework: Available Virtual: This is a virtual position to any of the existing [10] LGY locations: [Atlanta, Cleveland, D.C., Denver, Houston, Nashville, Phoenix, Roanoke, St. Paul, St. Petersburg]. Employee is expected to report to one of the [10] LGY locations listed in the announcement based on telework agreement. Position Description/ PD# / 34186A Bargaining Unit Position: This is a position in the bargaining unit

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• Selectees must possess a valid driver's license and must be able to operate a motor vehicle.
• Must live within commuting distance of one of the 10 locations listed in this announcement.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/26/2023. Minimum Qualifications: The Office of Personnel Management's group coverage qualification standards, and any associated individual occupational requirements (IOR), covering white collar occupations in the Federal competitive service can be found: here Specialized Experience: To qualify for this GS-1165-12 position, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11). Your specialized experience must also meet the requirements of the Individual Occupational Requirement for this job series, which is defined as: This position requires Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. and/or Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. Specialized experience for this position is defined as: as demonstrating a thorough knowledge and expertise in all phases of the loan guaranty program. Examples of specialized experience would typically include, but are not limited to: Experience demonstrating a competence in agricultural, commercial, realty, or other types of loans. Experience such as reviewing and passing along applications for agricultural, commercial, bank or mortgage loans. Experience servicing a loan portfolio of a bank or other loan association. Experience performing financial analysis of commercial concerns for investment purposes. Experience appraising real estate to determine property valuation, or similar work. Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a PH.D. or equivalent doctoral degree with a Major in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology; or 3 full years of progressively higher level graduate education leading to such as degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of at least six months specialized experience at the GS-09 in the normal line of progression for the occupation in the Federal service; and education beyond 27 semester hours of graduate level in with a major study in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or a degree recognized by the U.S. Department of Education from an accredited college, university, school, or institution may be used to qualify for Federal employment. You can verify your education here If you are using foreign education to meet qualification requirements, you must include a Certificate of Foreign Equivalency with your transcript(s) in order to receive credit for that education.

Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at http://www.ed.gov/.

Contacts

• Address Phoenix Regional Benefit Office 3333 North Central Ave Phoenix, AZ 85012 US
• Name: Lee Johnson
• Phone: 515-323-5478
• Email: [email protected]