This position is the Administrative Officer for the Audiology Service at the HWWVAMC in Huntington, West Virginia. The incumbent is responsible for obtaining and providing services essential to the management and operation of the service line, including budget and fiscal activities, personnel, supplies, space, equipment, contracts, administrative management, and management analysis.

Duties

Resource Planning and Management Analysis - 20% Contributes to Service Line annual and long-range plans by collecting, combining, and analyzing budget, expense, and resource use metrics; manpower, personnel, and position information; space and equipment needs & requirements to develop recommendations and plans that incorporate all Service Line resource needs and meet the intent and requirements of the facility, VISN 5 and VHA policies, plans, goals, and guidance. Assures implementation of goals and objectives for long-range operational plans, including staffing, space needs, budget, and the need for contract work. Coordinates and reconciles the needs of the service line in project planning, including implementation of stated goals and objectives as determined by annual operational planning. Conducts management information studies. In coordination with other administrative staff, conducts special studies of problems involving manpower, equipment, space utilization, etc. Evaluates medical center, VISN, and VHA program policies, standards, guidance, and requirements to develop local procedures, processes, and best practices for tracking, managing, and reporting required by the management systems in current use. Analyzes management techniques, processes, and styles and reviews documentation protocols and controls, files, directives, forms, record control and disposal procedures, and office automation to make recommendations for improving various administrative and management functions. Evaluates organization charts, workflows, performance and productivity metrics, budget plans, administrative processes and requirements, employee, and position data to analyze manpower and resource utilization, work distribution, and management controls. Human Resources - 20% Interprets human resources regulatory, policy, and procedural requirements. Tracks staff data to ensure they're current on licensures, competencies, and performance appraisals. Coordinates and oversees the completion of applications and supporting documents for appointment, credentialing and privileging of full-time and part-time staff audiologists and the biannual ongoing professional practice evaluations for maintenance of assigned clinical privileges. Coordinates onsite continuing education offerings for the staff audiologists with the hearing aid manufacturers on the national hearing aid contract. Reviews the utilization of the non-clinical staff assigned to the service line. Provides guidance to service line staff regarding changes in tour of duty and overtime authorization. Administrative Support - 20% Reviews medical center policies and procedures, communicating new policies or policy changes to Audiology Service employees as appropriate. Facilitates and monitors affiliation agreements with various higher level educational institutions and provides program coordination with analytical and managerial support. Answers phones, directs calls, fields calls, takes messages, follows-up on messages, researches answers to questions, and follows through on tasks. Report and correspondence manager for the service, ensuring timely and accurate responses to local, network and national EV's. Audiology Records Liaison Officer, responsible for the storage, upkeep and destruction of all official VA records. Fiscal & Resource Management - 20% Develops the annual Budget Management Briefing Report, including the annual budget plan, budget worksheets, and budget forecast for the service's fund control points. Contracting Officer's Representative (COR) for various contracts for the service, providing oversight of goods and services delivered and ensuring standards of adequacy are met to ensure compliance with the terms of the contract, to properly authorize payment. Approving official for purchase card and purchase orders for the service. Provides oversight, analysis, and troubleshooting of the Service Generic Inventory Package (GIP) system. Program Support - 20% Researches legal and regulatory rulings and secures legal opinions when necessary. Interprets regulations, monitors performance measures. Assists with the coordination and development of the Audiology performance improvement program and monitors compliance to the plan. Monitors workload and productivity data for tracking and planning purposes. Tracks consult metrics to ensure compliance with performance standards. Audiology Service Level Recovery Partner working with the facility Patient Experience Office utilizing the PATS R program to document service level actions taken in response to stakeholder requests.

Requirements

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: SPECIALIZED EXPERIENCE - One (1) full year of specialized experience equivalent to the GS-7 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of an Administrative Officer, and that is typically in or related to the work of this position. Examples of specialized experience includes: Coordinating and monitoring the functions of administrative services within an office, providing services essential to the management and operation of the service line, including budget and fiscal activities, personnel, human resources, supplies, space, equipment, contracts, administrative management, and management analysis.. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~ EDUCTION - Have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B. or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ COMBINATION - Possess equivalent combinations of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience to meet total experience requirements. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. You will be rated on the following Competencies for this position: Technology Application Analytical Reasoning Administration and Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary and is usually accomplished while seated at a desk or table, typically in an adequately lighted and climate controlled office. Some standing, walking, bending and lifting (up to 40 lbs.) is required. Physical exertions including stretching, reaching and pulling or pushing cares occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Contacts

• Address Huntington VA Medical Center 1540 Spring Valley Drive Huntington, WV 25704 US
• Name: Jeremy Williams
• Phone: 858-642-3038
• Email: [email protected]