About the Position: This position located with the US Army Recruiting Command, USAREC, Health Services Directorate, Quality Assurance Professions, Fort Knox, KY. The incumbent will serve as the assistant to the Director, Health Service Directorate on recruiting policies, procedures and production statistics.

Duties

Ensure documents for suitability adjudication are completed correctly prior to submission Monitor actions to be able to keep managers informed regarding the status. Verify information accuracy when preparing correspondence, memorandums, directives, or reports for management signature. Demonstrate courtesy and tact when providing customer service in difficult situations. Demonstrate excellent telephone etiquette and verbal communication skills at all times. Interact effectively with a variety of managers or office personnel to obtain and exchange necessary information. Build partnerships to foster a team environment. Operates personnel computers using a variety of programs to process work, e.g., TOPMIS II, AORS, RDMS, SMS, IPERMS and the various software packages found on the MS suite desktops. From review of applications, personnel records, etc., establishes general administrative professional and technical qualifications of applicants. Determines administrative eligibility of applicants. Creates new computer logs and enters necessary data on ACCESS databases and EXCEL spreadsheets for office efficiency and accountability.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.
• Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1)Processing military personnel actions such as in and out processing, records/systems updates, Soldier Readiness processing, deployment processing, reassignments, retirements, separations, promotions, and evaluation; 2) Utilizing software programs such as word processing, database management, electronic mail, calendar planning, graphics, and spreadsheet. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: Attention to DetailInterpersonal SkillsTeamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address DM-APF-W06QAA RCTG COMD HQ DO NOT MAIL Fort Knox, KY 40121 US
• Name: Army Applicant Help Desk