As the Supervisory Administrative Specialist, you will be responsible for providing organizational support to management, staff, and co-workers on a variety of administrative tasks, ensuring all requests are completed and within guidelines set forth by the Center and Agency. You will lead a team of Executive Support Assistants and Administrative Support Assistants to perform the necessary administrative tasks for the Center.

Duties

Supervises a team of Executive Assistants and Administrative Assistants, serving as advocate for the administrative staff. Offers guidance on work methods, practices, procedures, problem-solving, and techniques through coaching/mentoring and advice. Handles the day-to-day administrative tasks, interprets, and implements organizational policies, and offers guidance to executive management. Writes correspondence, recommendations, reports, and memoranda on management and administrative matters, occasionally creating charts and graphs for presentations. Assists with audio/video equipment during meetings, workshops, and events, and takes meeting minutes when needed. Offers reliable administrative support services to contribute positively to Glenn's administrative capabilities. Refines processes to enhance organizational efficiency in line with management policies. Maintains various databases and spreadsheets to track the progress or status of items of interest to management and staff. Provides a positive customer service experience to all customers and coordinates with individuals within and outside the organization, the Center, and across Center Directorates on work efforts. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork. Perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.

Requirements

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• A one year supervisory probationary period may be required.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-09 level, you must have: a) One year of directly related specialized experience equivalent to the GS-07 level: providing assistance to management and staff related to administrative, secretarial, or logistical duties; utilizing organization procedures and standards to complete work assignments and support management and staff by planning, coordinating, organizing, or executing administrative tasks; and accomplishing administrative or management tasks that involve extracting information from various sources. OR b) Completed all requirements for a master's or equivalent graduate degree in an appropriate field OR c) Completed 2 full academic years of progressively higher-level graduate education leading to a master's degree or equivalent graduate degree in an appropriate field OR d) LL. B or J.D, if related OR e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

Education

If you are using education completed in the United States to meet the qualification requirements, your degree must have been awarded from a college or university that is accredited by a recognized accrediting organization. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation

Contacts

• Address Glenn Research Center 21000 Brookpark Rd Cleveland, OH 44135 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]