Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a senior systems administrator with responsibility for planning and coordinating the installation, testing, modifying, upgrading, operation, troubleshooting, and maintenance of hardware and software systems.

Duties

Performs services as a senior systems administrator: Plans, coordinates, and installs applications software and hardware for operating systems. Provides technical guidance and instruction to users and other IT specialists. Serves as a senior technical advisor to management. Maintains liaison with manufacturers, professional organizations, and counterparts at other installations and services regarding available products and state-of-the-art technologies and advancements.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• This posn is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Relocation costs or other incentives may be available and considered by the organization.
• This position may require travel.
• This position may require drug testing and the candidate may be subject to passing a drug test upon selection.
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position.
• Selectee may be required to serve a probationary or trial period.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• Work may occasionally require travel away from the normal duty station.
• Direct Deposit: All federal employees are required to have direct deposit.
• The employee may be required to travel on military and commercial aircraft.
• Recall to duty may be a requirement of this position.
• Overtime and/or emergency overtime may be required.
• The employee must obtain and maintain the appropriate security clearance.
• This position includes information assurance (IA) work as an additional duty. Per DoD 8570.01-M, the recipient of this additional duty must achieve the appropriate IA certification within six months of assignment of these duties.
• A waiver of this six-month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in the reassignment of this additional duty to another employee within the organization.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series, 2210 (Alternative A). Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. BASIC REQUIREMENT: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least one year (52 weeks), or will have one year within 120 days of closing of this announcement,of specialized experience at the next lower grade (GS-11), or equivalent in other pay systems. An example of specialized experience includes planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. This may include any of the following: (a) planning and scheduling the installation of new or modified hardware and operating systems and applications software; (b) managing accounts, network rights, and access to systems and equipment; (c) managing systems resources including performance, capacity, availability, serviceability, and recoverability; (d) implementing security procedures and tools; developing and documenting systems administration standard operating procedures; (e) resolving hardware/software interface and interoperability problems; (f) ensuring systems availability, functionality, integrity, and efficiency; (g) maintaining systems configuration; (h) managing the installation and integration of systems fixes, updates, and enhancements; (i) and/or ensuring the rigorous application of information security/ information assurance policies, principles, and practices in the delivery of systems administration services. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance. Knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system. Knowledge of performance tuning tools, database management, and project management methods sufficient to optimize systems performance, troubleshoot database performance problems, and perform a wide range of systems administration functions. Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers. Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems, provide support that minimizes interruptions in service to customers, and maintain liaison with industry and other activities to provide awareness of state-of-the-art technology. Ability to communicate orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Robins AFB 455 Byron St Ste 474 Robins AFB, GA 31098 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]