About the Position:Serves as a casualty action/notification officer in the HQDA Casualty Operations Center, Casualty and Mortuary Affairs Branch (24 hour facility) providing policy and procedural guidance to Casualty Assistance Centers(CAC) located worldwide. Position is located at Human Resources Command (HRC, The Adjutant General Directorate (TAGD), at Fort Knox, Kentucky.

Duties

Use a variety of automated systems to verify personal, pay, and dependent data. Receive, reviews and validates reports on all Army soldiers (Active Duty, Separated, and Retired) and DA civilian employees. Coordinate the information necessary to initiate notification actions pertaining to individual(s) involved in a casualty incident. Coordinate telephonic contact with Family of soldiers/DA civilians; coordinates personal notification to the Families of deceased soldiers/DA civilians; requests instructions for remains from the appropriate Family Members.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Secret security clearance.
• Position requires occasional travel up to 10% away from the normal duty station.
• Position requires completion of one year probationary period unless the requirement has been previously met.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Executive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience Required:To qualify based on your work experience, the resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: Experience utilizing information from Army external agencies and the assigned Casualty Assistance Centers to construct, review and assemble accurate information. Experience possessing operational proficiency constructing and assembling accurate, timely, and sensitive personnel actions such as (but not limited to) Notification of Deaths and Letters of Condolence. Experience completing military human resource case assignments in accordance with all established policies at all levels. Experience possessing operational proficiency verifying personnel information through various military personnel data systems such as the Enlisted Distribution Assignment System (EDAS), the Defense Enrollment Eligibility Reporting System (DEERS), the Defense Casualty Information Processing System (DCIPS), the Total Officer Personnel Management Information System (TOPMIS), Unit Identification Code System (UICS), Electronic Military Personnel Office (EMILPO), and the Interactive Personnel Electronic Records Management System (IPERMS). Please be clear and specific when describing your experience. We are unable to make assumptions about your experience.This definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-09). You will be evaluated on the basis of your level of competency in the following areas: AccountabilityComputer LiteracyCustomer ServiceOral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this position at the GS-11 grade Level you must possess:

A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree.If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.

Therefore, provided only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. (Http://www.ed.gov/admins/finaid/accred/).Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.Only degrees from accredited colleges or universities recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/accred/indes.html.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address DM-APF-W6ED27 CASUALTY AND MEML AFFAIRS OPS CTR DO NOT MAIL Fort Knox, KY 40121 US
• Name: Army Applicant Help Desk