This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

You will troubleshoot an organization’s network, application, or database to correct a system problems. You will analyze network utilization reports to identify, define, or correct problem areas. You will diagnose an information system to maintain reliability of services to support customers. You will discuss information assurance (IA) activities with managers to maintain a consistent approach to the IA program. You will diagnose an information system to maintain reliability of services to support customers.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• The employee must comply with the DOD Manual 8140.03 (Cyberspace Workforce Qualification and Management Program). Selectee will have six months to become certified at appropriate levels.
• This position is designated as a Cyber IT/Cybersecurity Workforce position and aligns with SECNAV M-5239.2 for specialty area 441 (Network Operations Specialist) at the intermediate level. Updates may occur to align with the DOD Manual 8140.03.

Qualifications

Your resume must demonstrate at least one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Ensures and manages systems resources including performance, capacity, availability, serviceability, integrity, efficiency and recoverability.2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Administering the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems.3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Recommends resolution to problems and issues, prepares and presents reports and plans, and coordinates projects to meet future needs.4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Resolves hardware/software interface and interoperability problems. In addition to the experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Manage accounts, network rights, and access to systems and equipment (involves installation, testing, operation, troubleshooting and maintenance of hardware and software systems to meet business requirements of customer); 2) Apply all applicable Information Assurance (IA) Information Assurance Vulnerability Alert (IAVA) patches to ensure systems availability , functionality, integrity and efficiency; 3) Research, evaluate and provide feedback on problematic trends and patterns in customer support requirements; 4) Develop local guidance and procedures for implementation of mandatory technical standards, working with functional managers to evaluate impact of proposed standards and procedure; 5) Develop and manage customer service performance requirements, consult with customers to identify and specify requirements. NOTE: This experience must be fully supported in your resume. Additional qualification information can be found from the following Office of Personnel Management website: Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:
Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management
OR
3 full years (54 hours) of progressively higher graduate level education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Contacts

• Address NB SAN DIEGO Naval Base San Diego 3455 Senn Road San Diego, CA 92136-5084 US
• Name: CNRSW Jobs-IT
• Email: [email protected]