This position is located in the Office of the Director, Office of the Chief Administrative Officer, Information Technology Directorate (ITD), Infrastructure and Operations Support Division (IOSD). The mission of the division is to enable, process, secure and monitor the operation system and storage necessary to ensure the continuous processing of the platform, software and services required to carry out the mission of the United States Mint.

Duties

As an INFORMATION TECHNOLOGY SPECIALIST (CAB CHANGE COORDINATOR), you will:

Requirements

Qualifications

You must meet the following requirements within 14 days of the closing date of this announcement. Specialized experience: For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12grade level in the Federal service. Specialized experience for this position includes: - Experience in providing change management coordination and support, to enable beneficial changes to be made within an Information Technology (IT) environment; AND - Monitoring, and assisting with changes to IT business processes and systems, technology job roles and structures; AND - Being a skilled liaison to support communication and objectives, information, and outcomes to internal and external customers and stakeholders. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-13 you must have been at the GS-12level for 52 weeks.

Contacts

• Address Headquarters - Office of the Dir/Office of the Chief Admin Off/IT Dept/INFRASTRUCTURE OPS DIV Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]