The Loan Specialist (LS) will work as a member of the Loan Administration section in a Regional Loan Center (RLC). The incumbent will monitor performance of loan servicers/holders that service VA-guaranteed loans in accordance with Title 38, USC to protect the interests of the U.S. Government.

Duties

Applies VA servicing regulations, policies and procedures in performing daily loan administration tasks Conducts servicer oversight of servicer actions completed including workout and loss mitigation options, loan modifications, "net value" determinations, servicer paid expenses, releases of security. Processes claims to determine the correct claim payable amount under the VA guaranty by reviewing the servicer submitted data in comparison to the loan data/event history. Reviews documentation including but not limited to loan notes, mortgages, deeds of trust, title reports, underwriting (income and credit) packages, loan modification agreements. Manages workload effectively: follows instructions, works independently, and manages his/her workbasket with little or no supervision. Prioritizes workload efficiently to complete all required tasks completely and timely. Possesses problem solving and decision-making skills: research facts in individual problem cases, analyzes the facts and circumstances, judges the implications of alternate courses of action, and chooses the proper course of action. When necessary, supplements the servicer's efforts in servicing VA guaranteed loans through phone contacts, correspondence, and face to face interviews in an effort to resolve the problem or to cure the default and minimize liquidations and VA losses Demonstrates effective written and oral communication skills: with Veterans, servicers, real estate attorneys, and mortgage banking industry professionals in discussing VA regulations and procedures and their effects on home retention options. Prepares emails, letters, and memos as required in a clear and concise manner. Conducts all communications in a professional and courteous manner and documents VALERI loan notes. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full time, Monday through Friday, 8:00 AM - 4:30 EST Compressed/Flexible: Available Telework: Available Virtual: This is a virtual position. Employee is expected to report to one of the [10] LGY locations listed in the announcement based on telework agreement. Position Description/PD#: 34182A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/12/2023. Individual Occupational Requirements: This position has an IOR that must be met. Undergraduate and Graduate Education: Major study -- finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. OR, Specialized Experience (for positions above GS-5): Experience that demonstrated competence in agricultural, commercial, realty, or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural, commercial, bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work. Specialized Experience: Note: In addition to meeting the Individual Occupational Requirements, applicants must also meet the qualifications listed below Time-In-Grade Requirement For the GS-09 Grade Level: Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the Federal service. Specialized experience is defined as experience with policies and regulations related to servicing and liquidating home loans. Experience must include performing financial audits and analyzing financial trends as they pertain to mortgage loans. Other qualifying experience includes performing financial audits and analyzing financial trends as they pertain to mortgage loans. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree with a Major study in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology; or 2 full years of progressively higher level graduate education leading to such a degree. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have at least six months specialized experience at the GS-07 in the normal line of progression for the occupation in the Federal service; and possess education beyond 18 semester hours of graduate level in with a major study in finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or other fields related to the position, such as agriculture, agricultural economics, farm, livestock or ranch management, or rural sociology. Note: In addition to meeting the Individual Occupational Requirements, applicants must also meet the qualifications listed below Time-In-Grade Requirement For a GS-09 paygrade level position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Physical Requirements: This work is primarily sedentary, but does involve standing, walking, bending, lifting and carrying objects weighing up to 50 pounds, and the operation of a motor vehicle.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address St Petersburg Regional Benefit Office 9500 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Jeffery Turnage
• Phone: 601-364-7283
• Email: [email protected]