The Infrastructure Engineer position will serve within the Digital Solutions – Operations (TDS-OPS) department.  This department reports to the Office of the Chief Information Officer (OCIO) which is in the Office of the Treasurer of the National Gallery of Art (NGA). 

Duties

As the IT Specialist, you will:

Requirements

• You must be a United States Citizen.
• This employer participates in the e-Verify program.
• Males must abide by Selective Service registration requirements.
• See "Other Information" section regarding Selective Service requirements.

Qualifications

Candidates must meet the Qualification Standards Handbook requirements for the GS-2210-14. For this position, specialized experience is at least one year of experience, equivalent in responsibility to the GS-13 level in the Federal service, (1) establishing a server operating system for an organization of at least 500 employees, and (2) building and administering a cloud network environment for an organization of at least 500 employees. Other Relevant Eligibility Criteria: Must be able to climb a ladder. Requires availability for on-site support during non-business hours. Requires ability to work outdoors periodically.  Requires ability to work in cramped spaces and to manipulate tools and equipment in those spaces. Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your résumé how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application! Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates. 1. Administration – Advanced hands-on Knowledge of Active Directory, DNS, DHCP, Microsoft Azure, Amazon Web Services, Windows Servers and workstations operating systems, single-sign-on integration techniques, backup technologies, virtualization, administrative operations, and processes to develop, carry out, and report on all phases of assigned duties. Storage and Enterprise File Sharing Technologies.  2. IT Infrastructure – Knowledge of IT principles, concepts, and functions as it relates to building, operating, and maintaining backend architecture in a complex multi-cloud, hybrid Enterprise  environment with heterogenous operating systems and technologies. 3. Cybersecurity – Ability to analyze, develop, and recommend cyber security solutions. Hands on experience with Cyber scanning, assessment and remediation tools (Tenable AD, Nessus, Lacework) and endpoint (servers and workstations) compliance and configuration management tools and remediation techniques. Microsoft WSUS, Ivanti and/or equivalent products. Advanced knowledge experience with Microsoft Visio and Excel. 4. Communication – Skill in both oral and written communication, for consulting, reporting, and delivering information to a technical or non-technical audience.  "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures. CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section. You must meet all qualifications and eligibility requirements by the closing date of this announcement. Note: Applicants who are referred to the hiring office for selection consideration may be required to submit writing and/or work samples as part of the interview/selection process. If the hiring office decides to request a writing and/or work sample as part of its selection process, the vacancy contact will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions.

Education

Basic Requirements

Education:

All academic degrees and coursework must be from accredited or pre-accredited institutions.

Requirements

Level	Education
GS-5 (or equivalent)	Bachelor's degree in any field
GS-7 (or equivalent)	1 full year of graduate level education or superior academic achievement Education must demonstrate the competencies/knowledge, skills, and abilities necessary to do the work.

OR

Experience:

Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate.

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GS-5 and GS-7 (or equivalent):

For all positions, individuals must demonstrate they have experience in each of the four competencies listed below; the experience does not have to be IT-related. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

and

Specialized Experience for GS-7 (or equivalent):

Positions at GS-7 (or equivalent) require one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.

Contacts

• Address National Gallery of Art 4th and Constitution Avenue NW, Washington, District of Columbia 20565 United States
• Name: Staffing
• Phone: 202-842-6814
• Email: [email protected]