The Supervisory Civilian Pay Technician (CPT) supervises subordinate CPTs and performs civilian pay program work in direct support of the Veterans Affairs Medical Center under the Finance Service. The duty location for this position is Columbia, Missouri.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but not limited to, the following: Supervises subordinate Civilian Pay Technicians who serve as local technical payroll experts to VA staff Provides data, reports, guidance, and resolutions to payroll issues across the VA Medical Center through research, resolution and response to verbal and written pay and leave inquiries Promotes effective utilization of employees to achieve program goals and ensures efficient and economical work by planning, scheduling, organizing, coordinating, assigning, directing and reviewing CPT work Sets and adjusts short-term priorities and prepares schedules for completion of work Promotes career development by ensuring training programs are available and completed Develops resolutions/solutions to unique or regular and recurring payroll errors Handles and assists subordinate CPTs with the most complex payroll actions Gathers all information, interprets and takes meaningful action on transactions that lack specificity at times due to system interfaces and/or updates or tax changes Traces errors involving correction of pay covering long periods of time, requiring extensive research to identify and resolve pay issues Develops written procedures Develops customer service surveys, in-take systems and example responses to common questions/inquiries Performs other related duties as assigned Work Schedule: Monday through Friday, 8:00am to 4:30pm Recruitment & Relocation Incentives: May be authorized for highly qualified candidates Critical Skills Incentive (CSI): Not Approved Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for AD HOC telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required

Requirements

Qualifications

To qualify for this position, applicants must meet the following: You must possess at least one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-7 level in the Federal service. Specialized experience includes leading/overseeing payroll processing and providing guidance to staff in the interpretation of policies, regulations, laws, etc., for a variety of pay plans; training staff on payroll procedures; advising and counseling staff on payroll and administrative matters; utilizing an automated pay system; and resolving pay and time/attendance issues. Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analytical ReasoningAuditingCommunicationsEducation and TrainingResearch IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Supervises CPTs which don't work with regular and recurring hazardous issues or require higher than normal safety precautions to perform duties. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Harry S Truman Memorial Veterans Hospital 800 Hospital Drive Columbia, MO 65201 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]