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Job opening: Quality Control Specialist

Salary: $59 319 - 92 429 per year
Published at: Nov 15 2023
Employment Type: Full-time
You will serve as a Quality Control Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Disaster Internal Controls Division (DICD. The employee serves as a technical subject-matter expert conducting performance/compliance audits and reviews of work completed by personnel assigned to various departments, including Pre-Processing, Loss Verification, Loan Processing, and Accounts.

Duties

As a Quality Control Specialist at the GS-1101-11/12, some of your typical work assignments may include: Independently manages and examines assigned portfolio of loans for audit period. Ensures completeness and quality of supporting documentation, including income projections, pro forma, balance sheets, comparative financial ratios, existing and types of collateral, and available equity to process repayment of a disaster loan and other debts. Determines if eligibility, credit worthiness, and repayment ability were properly addressed. Reviews the loans within the assigned time constraints and prepares written reports of each loan audit citing instances of failure to conform to established and well documented policies, procedures, regulations and laws. Audits economic injury disaster loan case files to determine compliance with relevant disaster lending policies. Audits loan modification files prepared by the loan specialists to determine that all actions adhere to established SBA and OCA guidelines. IMPORTANT NOTES: SBA ranked in the Top 10 in the 2022 Best Places to Work in the Federal Government for midsize agencies. By applying for this position with SBA's, Office of Capital Access, Disaster Internal Controls Division, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. This position is not included in a bargaining unit. Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required during heightened disaster activity.

Requirements

  • You must be a U.S. Citizen
  • You must successfully complete a background investigation.
  • You may be required to serve a one-year probationary period.
  • This position is not included in a bargaining unit.
  • Credit score below 500 may negatively impact consideration in the hiring process.

Qualifications

Generally, time in non-pay status is not creditable towards the specialized experience requirement listed below. You must meet all qualification requirements by the closing date of this announcement. You may qualify based on experience, education or a combination of both. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. GS-11: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following: Knowledge of industry lending principles, practices, and concepts applicable to the loan processing and loan disbursement of moderately difficult residential (Home) and commercial (Business) loans; and, Ability to research, interpret, and apply relevant program policy and procedures, regulations, state or federal laws, and/or other agency guidelines in the performance audits of loan processing and loan disbursement activities to include the analysis of loan closing and other loan documents for completeness, accuracy, program compliance and legal sufficiency; and, Experience composing written audit findings on a variety of audit issues related to loan/lending issues, sophisticated audit issues; and Experience in formulating recommendations for corrective actions of identified deficiencies in the adherence to program policy and procedures, regulations, state or federal laws, and/or internal guidelines. GS-12: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-11 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following: Advanced knowledge of industry lending principles, practices, and concepts applicable to the loan processing and loan disbursement of complex residential (Home) and commercial (Business) loans; Ability to research, interpret, and apply relevant program policy and procedures, regulations, state or federal laws, and/or other agency guidelines in the performance audits of loan processing and loan disbursement activities to include the analysis of loan closing and other loan documents for completeness, accuracy, program compliance and legal sufficiency and implications; Expertise composing logical, clear, concise, and grammatically correct written audit findings on novel audit issues and engaging in articulate discourse with all levels of Management regarding loan and/or policy issues; and Ability to formulate detailed recommendations for corrective actions of identified deficiencies in the adherence to program policy and procedures, regulations, state or laws, and/or internal guidelines; and, Experience serving in a lead role on specialized audits by formulating an audit plan, performing the audit, and communicating audit results to Management. OR

Education

If qualifying based on education, you must submit transcripts by the closing date of this announcement or you will not be found eligible.

GS-11: Ph.D. or equivalent doctoral degree in a related field or 3 full years of related progressively higher-level graduate education leading to a Ph.D. or equivalent, from an accredited college or university.

OR A combination of experience and education as indicated above.

GS-12: There is no educational substitution at this grade level.

Qualification Standards:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards

Contacts

  • Address Disaster Internal Controls Division - DICD 14925 Kingsport Road Fort Worth, TX 76155 US
  • Name: Torin Boggs
  • Email: [email protected]

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