This position is located in Management Directorate, Office of Human Capital and Training, Labor and Employee Relations Division. As a Supervisory Human Resources Specialist (Labor and Employee Relations), you will be providing LER support to executive level agency leadership and overseeing the LER specialists that support the Directorate and Program Office management staff at USCIS headquarters.

Duties

Provide direction, consultation, advice, and support to USCIS’ senior leadership regarding employee relations, labor relations, union contract interpretation, disputes, and other labor relations processes. Assure adherence to, and implementation of collective bargaining agreements, supplemental agreements, and memorandums of agreement in the USCIS’ headquarters operations. Oversee the investigation and documentation of union grievances and other contractual matters through the grievance and settlement process for the USCIS’ headquarters operations. Coordinate with other HR functions and/or higher agency levels to analyze and solve particularly complex and sensitive problems and/or issues. Advise agency senior leadership on appropriate disciplinary or other corrective techniques to respond to a range of conduct and performance problems. Direct and oversee the work of the LER Headquarters Operations branch, managing a team of supervisory direct reports. Conduct performance evaluations for subordinate supervisors and serve as the reviewing official for performance evaluations of non-supervisory employees rated by subordinate supervisors. Develop and coordinate effective communication of agency-wide and large-scale operational labor agreements to managers and supervisors at all levels of the agency. Draft and deliver communications related to LER for, and on behalf of, agency senior leadership to union representatives and agency employees.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 11/22/2023. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 11/22/2023. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Serving as an agency or organizations' senior labor and employee relations specialist, advising executive level leadership on union contract interpretation, disputes, grievances, and other contractual matters. Supervising subordinate supervisors responsible for overseeing the execution of an operational unit whose work has agency-wide or organization-wide impact. Overseeing and/or preparing, presenting and defending an agency or organization's technical position before third-party arbiters. Reviewing, interpreting, and ensuring an agency or organizations' labor and employee relations policies and agreements are legally compliant with applicable federal and state regulations. Coordinating with other human resource functions and/or higher agency or organizational levels to analyze and solve particularly complex and sensitive problems and/or issues, such as those involving potential conflict of law or requirements. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 11/22/2023. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]