This Position is located within the Director's Office at the VA West Haven Connecticut Medical Center. The purpose of this position is to provide administrative support to the Medical Center Director.

Duties

Duties include but are not limited to: Screens visitors and telephone calls. Ascertains/determines nature of call(s) or business of visitor(s) and directs them to the appropriate person within the service or other appropriate personnel on station. Receives, reviews/reads and distributes mail. Coordinates and schedules appointments for the MCD and maintains electronic calendar of meetings and/or appointments for the MCD on own initiative based on personal knowledge of MCD workload and service priorities. Assures appropriate information and documents flow, maintains a single set of files and appropriate office system which allows for retrieval for all work stations, and assures that each staff member has the necessary equipment/supplies and information/education for implementation/compliance. Maintains all office records and manuals, enlarges and discontinues as appropriate, making changes/revisions as necessary to conform to changing requirements/standards. Creates files and prepares documents using word processing technology and related software (word processing, spreadsheets, graphics, etc.). Organizes and maintains official files of VACT policies/memorandums, as well as VISN, and Headquarter directives, updating as needed. Work Schedule: Monday - Friday 8:00am to 4:30pm Compressed/Flexible: Not Available Telework: This is not a Telework position Remote: This is not a remote position Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD004580 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/23/2023. You must qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled such as general office work using computers to create/edit/save documents, using telecommunication equipment such as telephone, e-mail and messaging to respond to inquiries and other functions. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. You will be rated on the following Competencies for this position: Analytical ReasoningCustomer Service (Clerical/Technical)Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Sedentary, some walking, sitting, standing and carrying of light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address West Haven VA Medical Center 950 Campbell Avenue West Haven, CT 06516 US
• Name: Shane Mortimer
• Phone: 413-584-4040 X6874
• Email: [email protected]