This position is located in the United States Department of Agriculture (USDA), Office of the Assistant Secretary for Civil Rights (OASCR), Program Complaints Division. The incumbent will be responsible for the processing of formal, individual and class program complaints.

Duties

Interprets and applies civil rights laws, regulations, Executive Orders, and other directives in the implementation of the Departmental civil rights policy to determine whether to accept or reject program discrimination claims. Applies Agency and Departmental regulations, policies, plans and directives in determining whether to accept or reject program discrimination claims. Proposes and formulates solutions for handling civil rights complaints requiring a limited degree of analysis and interpretation. Researches factual and legal program discrimination issues with regards to specific complaints. Assists the Division Chief in developing and maintaining liaison with other civil rights divisions on matters related to program complains processing. Skill in public relations sufficient to deal successfully with broad spectrum of individuals.

Requirements

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one year probationary period, unless previously served.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions and specialized experience, as defined below. Time in grade: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. At the GS-12: One year of specialized experience at or equivalent to the GS-11, or its non-Federal equivalent that includes experience serving as a liaison to civil rights programs including performing analytical, evaluative, and interpretive work; evaluating an organization's civil rights programs effectiveness and efficacy; preparing well written and thorough documents such as reports, high-level briefings, talking points, or presentations; implementing and improving operational plans, management initiatives, and establishing priorities for carrying out office activities; and developing training plans and facilitating the implementation of civil rights program processes. At the GS-13: One year of specialized experience at or equivalent to the GS-12, or its non-Federal equivalent that includes experience serving as a liaison to civil rights programs such as performing analyses and studies of civil rights issues; evaluating an organization's civil rights programs effectiveness and efficacy and implementing long range plans; developing and reviewing well written and thorough documents such as reports, high-level briefings, talking points, or presentations; implementing and improving operational plans, management initiatives, and establishing priorities for carrying out office activities; leading training programs and developing training plans for use in online learning systems; and performing support work for contracts. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of the Assistant Secretary for Civil Rights 1400 Independence Ave SW Washington, DC 20250 US
• Name: Sindy Leon
• Phone: 000-000-0000
• Email: [email protected]