The purpose of this position is to serve as the primary Program Support Assistant to the Veterans Healthcare of the Ozarks (VHSO) Engineering Service, and to provide administrative support to the varying sections under Engineering.

Duties

Duties include but are not limited to: Performs clerical or technical program support for all programs within Engineering Service. Responsible for directing the activities of Engineering Service in the procedural aspects of expediting the work of the office, including workload distribution when necessary to take care of fluctuating deadlines, explaining report requirements and arranging for submission of data to be assembled in a timely manner for expeditious reporting. Collaborates in selection, training, and utilization of clerical staff. Responsible for administrative development of recurring updates of service memorandums and Engineering policies and procedures. Serves as primary/secondary timekeeper. Performs general program support work such as the collection, compilation, research, and/or tracking of data, and program information. Receives telephone and personal callers for Engineering Service, using judgment in handling and/or referring the caller to the appropriate person. Coordinates major committee meetings from the Engineering Management Committee and the Resource Management Committee, which include scheduling and notifying members of meetings, developing agendas, attending meetings, recording and transcribing minutes, and preparing and distributing minutes to committee members. Acts as the primary liaison between Engineering Service and administrative offices outside of the service. Provides a wide variety of administrative tasks within the service such as validating, assisting, advising, and consulting with staff on such matters as personnel, equipment, administrative reports, maintenance, and safety programs. Oversees and reviews the work product for the activities of Engineering Service on all outgoing correspondence and documents prepared for the signature of the Chief for proper coordination, compliance with policy and composition format, obtaining revisions necessary to comply with established criteria. Responsible for directing the activities of Engineering Service in the procedural aspects of expediting the work of the office, including workload distribution when necessary to take care of fluctuating deadlines, explaining report requirements and arranging for submission of data to be assembled in a timely manner for expeditious reporting. Work Schedule: Monday through Friday, 8:00 am - 4:30 pm (subject to change based on the needs of the agency) Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework on Ad-hoc basis. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD03160A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not required

Requirements

Qualifications

This position is covered by AFGE bargaining unit. Per the AFGE Master Agreement, the Area of Consideration will be: 1st Area of Consideration - Current Facility and CBOC employees, 2nd Area of Consideration - VA Nationwide applicants, 3rd Area of Consideration - Other Status candidates. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Proficiency Requirements: This is an office automation position and in addition to the specialized experience listed above, the applicant must be apply to type 40 words per minute or more. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Time keeping experience, drafting research communication materials, emails and reports; budget tracking systems, organization and management of employee 6 part files for training, evaluations, certifications and performance standards. This experience must be supported by your resume to be creditable. You will be rated on the following Competencies for this position: Computer SkillsConscientiousnessCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is normally sedentary, but includes some walking, standing, bending, and carrying of lightitems such as papers and books. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville, AR 72703 US
• Name: SooJin Rademacher
• Phone: 512-915-6978
• Email: [email protected]