This position serves as a Program Analyst responsible for coordination with various levels of management for collecting, maintaining, reviewing, analyzing, evaluating and reporting on a variety of program management, evaluation and execution data for use in senior level decision-making on strategic plans and program initiatives, program goals and objectives.

Duties

TELEWORK: This position is eligible for maximum telework per agency and business unit discretion/policy.* * IN OFFICE REQUIREMENT: This position requires in office attendance, as required for special events and/or projects, upon advance notification by management. If selected for an interview, applicants are encouraged to discuss telework /remote options and eligibility specific to the position in which they applied with the hiring manager. This position is located in the U.S. Patent and Trademark Office - Alexandria, VA Headquarters. This great opportunity in your next career path is for you if: You're looking forward to working closely with USPTO headquarters team members and staff to keep the management team apprised of outreach programs, policies and procedures that are established within the office. You're excited to serves as the analyst responsible for complex reviews, studies and analyses and the provision of management advisory services regarding the effectiveness of USPTO Intellectual Property outreach programs, operations and services for the region, public and community. You have the ability to facilitate the administrative and executive support work and delivery of office operations and services through developing program analysis reports for identifying and analyzing the efficiency, effectiveness and impact of organizational trends; deficiencies; management programs; automated systems and tools; and plans, policies, regulations and procedures. You're prepared to serve as point-of-contact and liaison with counterparts in the Undersecretary's Office, and perform assignments that are confidential, time critical, and sensitive in nature. You have experience providing a variety of administrative and program analysis/management matters as needed to an agency or organization.

Requirements

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov)
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Time-in-grade/band requirements must be met by the closing date of the announcement.
• Suitable for Federal Employment

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available here: Management and Program Analysis Series, 0343. Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-9. Specialized experience for this position includes: Experience overseeing administrative processes and programs in an organization to make recommendations on the overall effectiveness for program operations. Experience managing tracking and reporting databases to gather and disseminate data for reporting purposes. Experience accessing databases, creating queries and reports using applications such as SharePoint, CRM, R, Alteryx, Python, or tableau. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may be substituted for experience at the GS-11 grade level if the following is met:

• Ph.D. or equivalent doctoral degree (if related); or
• 3 full years of progressively higher level graduate education leading to such a degree (if related); or
• LL.M.

If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp for more information. You are not required to submit official documents at this time; copies are sufficient.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - US Department of Education. Another listing of services that can perform this evaluation is available at the National Association of Credential Evaluation Services (NACES) website. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

NOTE: Only education and experience acquired before the filing deadline will be considered. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Contacts

• Address TMCO-Office of the Under Secretary and Director Office of Human Resources Mail Stop 171 P.O. Box 1450 Alexandria, VA 22313-1450 US
• Name: Sheryl White-Riley
• Phone: 571-272-7170
• Email: [email protected]