About the Position: This position serves as a IT Specialist (PLCYPLN/INFOSEC), GS-2210-12 in Army Futures Command (AFC) Support Center located in Austin Texas. AFC exists to modernize the way the Army does business by creating a space of endless possibilities to explore, develop, and test new methods, organizations, and technologies. Visit us on www.armyfuturescommand.com and join the team leading the Army into the future!

Duties

Serves as Information Technology (IT) Portfolio Manager with responsibility for advising the AFC Business Operations Division Chief and other staff on IT Portfolio Management matters. Coordinates with functional representatives, budget and IT personnel for the purpose of gathering information to maintain investment data in satisfying IT investment compliance requirements. Serves as planner, analyst, and advisor to management on programs associated with IT Approval System (ITAS), Computer Hardware Enterprise Software Solutions (CHESS), etc., in support of the AFC enterprise involving major subordinate commands. Develops, plans, executes and evaluates programs recommending ways to improve the effectiveness and efficiency of work operations in a program or support setting administrative, equipment, manpower, and funding requirements Reviews directives, policies, programs, enterprise-wide functional user requirements and governance strategies/vehicles for IT related issues to determine the impact and implications in supporting IT systems Responsible for conducting inspections with subordinate commands to ensure data quality and periodic management reviews

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Secret Clearance is required.
• This position requires business travel (TDY) to other duty locations up to 10% of the time.
• One year probationary period may apply.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist (PLCYPLN/INFOSEC): Specialized and Other Experience: One year of specialized experience which includes: (1) Serving as the Information Technology (IT) Portfolio Manager by advising staff on IT portfolio management matters; (2) Ensuring data reported within programs portfolio management systems such as Army Portfolio Management System (APMS) is correct and data quality is maintained; AND (3) assisting in the implementation of security test plans to evaluate the effectiveness of ongoing patch management. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency includes: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address FN-W0CUAA US ARMY FUTURES COMMAND HQ DO NOT MAIL Austin, TX 78701 US
• Name: Army Applicant Help Desk