This is a full performance level, non-supervisory position that is located in the Veterans Health Administration of the Department of Veterans Affairs. The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the Veterans Health Administration (VHA).

Duties

Duties include, but are not limited to: Consults, advises, and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient. Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems. Assists clinical business end users in reengineering business processes for clinical efficiency. Represents a wide variety of stakeholders and liaisons with both internal and external organization. Exercises expertise in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses; and develops performance management tracking tools. Exercises expertise in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses; and develops performance management tracking tools. Maintains state of the art knowledge of changes in technology and clinical environment to identify, propose, formulate and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations. As the Health analytics expert, provides relevant clinical and/or administrative data to identify, quantify, and resolve organizational problems. Integrates software applications for clinical services by: (1) evaluating the unique needs of the specific clinical services in conjunction with the capabilities of the software and coordinating any required modifications; (2) reviewing the effectiveness of the systems and procedures to assure optimum benefit to patient care activities; and (3) troubleshooting when functionality is compromised by determining the cause of and/or the solution to the problem. On an ongoing basis, improves efficiency and effectiveness of processes by utilizing knowledge of human factors, usability of redesigned health information systems (i.e. software and hardware), and knowledge of human physical and psychological barriers to usability. Data mining from VA corporate data warehouse (CDW) to include Microsoft standard language query (SQL), Power BI, Power automate, Toad, SSIS, report builder, and tableau, SASS. Designs reports and dashboards to close the clinical loop. Acts as a change agent to improve performance using validated methods, such as Lean/Six Sigma. Evaluate current interventions and emerging technologies to ensure implementation of strategies that promote viable data, cost, safety, and quality outcomes. Initiate and direct planning related to project development of project objectives, expected outcomes, resource requirements, time requirements, and evaluation strategies. Work Schedule: M-F 7:30 am to 3:00 pm. (Negotiable) MST Telework/Ad Hoc: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Remote: Will be considered for highly-qualified individuals. Position Description/PD#: Program Analyst/PD10675-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Comprehensive knowledge and skill in applying a wide range of advanced practices, theories, and emerging information in health care delivery, Health Informatics and applications; knowledge in the use of clinical software packages; experienced knowledge of VHA operations, national databases (including the Veterans Health Information Systems and Technology Architecture [VistA] architecture and file structure); Thorough in-depth knowledge of the clinical environment, including practices, procedures, policies, strengths and weaknesses in order to effectively use data to track and manage patient care; Practical, experienced knowledge of automation and software systems and options that affect clinical practice, and knowledge of technologies that is likely to benefit healthcare delivery processes in order to troubleshoot functionality issues and develop solutions, and to ensure quality management of clinical Date modified. You will be rated on the following Competencies for this position: Creative ThinkingDecision MakingInterpersonal SkillsStrategic ThinkingTechnical CompetenceTechnology Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Eastern Colorado HCS Denver 13611 E. Colfax Ave Aurora, CO 80045 US
• Name: Erin Brooks
• Phone: 720-723-4803
• Email: [email protected]