This position is located in the Veterans Benefits Administration, Loan Guaranty Service, with the Property Management (PM) team. The incumbent serves as a Realty Specialist and is responsible for the monitoring and residual support of the VA service provider operation and to assure compliance with the requirements of the VA Property Management Service Contract and the Quality Assurance Surveillance Plan (QASP).

Duties

Review all reimbursable payment requests from the service provider for work under the contract and processes them for payment. Perform on-site field reviews of VA Acquired properties under the management of the service provider. Perform on-site and in-house quality assurance reviews of the service providers performance of contract deliverables. Collect and analyzes data to formulate well-supported conclusions and recommendations. Prepare comprehensive preliminary and final reports. Provide technical assistance, guidance and training to the service provider. Assist with development of guidelines and procedures for use in monitoring programs. Identify actions necessary for the correction of deficiencies in the service provider's operations. Serve as a subject matter expert on all matters concerning monitoring of program participants.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement 10/25/2023. The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here Specialized Experience: To qualify at the GS-12 grade level: Applicants must have one (1) year of specialized experience (equivalent to the GS-11 grade level in the federal or other services). This experience must have equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience is defined as: 1) assuring compliance by applying regulations, policies, procedures and practices relating to property management operations for a national-level single family home loan program (s); 2) analyzing, comprehending, and applying decisions derived from a variety of data or complex information for quality assurance; AND 3) communicating orally and in writing with personnel at all organizational levels and with officials of other departments, agencies and/or industry partners. There is no educational substitution for the GS-12 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for experience at the grade 12 level.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: HRC-Detroit DEU
• Phone: 313-596-7213
• Email: [email protected]