You will serve as a TRANSPORTATION ASSISTANT (PASSENGER) in the OPERATIONS DEPARTMENT, PASSENGER SERVICE DIVISION of NAVAL AIR TERMINAL.

Duties

You will maintain public flight information system and baggage handling. You will provide information/assistance to travelers, processing passengers for loading/unloading on military/contract flights, and assisting with cash collections. You will maintain complete records pertaining to passengers, processes baggage claims and coordinates passenger movement to meet operational commitments. You will verify travel documents (e.g. flight reservations itineraries, and travel orders) for accuracy.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• You will be required to obtain and maintain a current valid United States drivers license. Must be able to obtain and maintain a commercial drivers license.
• You will be required to obtain and maintain an interim and/or final Secret security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS 06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating public address system, automated telephone answering system; 2) Operating Credit Card Machines; 3) Utilizing Microsoft Word, Excel and Power Point in the performance of duties; 4) Interpreting flight schedules, Government Tariff Rates and messages; 5) Quoting AMC fares and ticket rates to passengers and activities; 6) Processing passengers through U.S. Customs and Immigrations Inspections as required; 7) Inspecting travel documents for required identification and ensures compliance with Regulations and Directives; 8) Inspecting and operating vans, small and large bus. NOTE: This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NAVAL AIR TERMINAL Navy Operated AMC Air Terminal Norfolk, VA 23511-4497 US
• Name: Department of Navy EIC
• Email: [email protected]