You will serve as a PROGRAM ASSISTANT in the Fleet Services Branch of NETPDC.

Duties

You will serve as the technical Subject Matter Expert (SME) advisor to senior customer command leadership and support personnel, and to Fleet Sailors for interpretation and application of Navy advancement procedures and NEAS inquiries. You will cite and explain applicable directives, policy and procedures regarding examination ordering and correction of exam discrepancies, including documentary requirements. You will Respond to telephone, email, and fax inquiries on Navy-wide advancement exam ordering and correction of exam discrepancies. You will prepare, proofread, file, interpret, collect, photocopy, and distribute incoming and outgoing exam-related materials, including naval messages, official letters, and email.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Administering a web-based data management program, 2) Researching, correcting and maintaining Navy Enlisted Advancement System records, 3) Responding to email and call-center inquiries, 4) Utilizing computer software programs to prepare, format and proofread correspondence, forms and reports, 5) Working within high volume mail-center and / or scan-center. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NETPDC 6490 Saufley Field Road Pensacola, FL 32509 US
• Name: Department of Navy EIC
• Email: [email protected]