This Supervisory Administrative Officer (AO) is in the Community Care department at the Gulf Coast Veterans Health Care System. The primary purpose of this position is to assist in the management of the day-to-day administrative operations of the department. The Supervisory AO, in collaboration with the Chief of Staff, the Nurse Executive of Community Care, and the Business Manager, has the responsibility and authority for resource management matters.

Duties

Duties include but are not limited to: Researches and analyzes complex program issues and identifies areas of concern independently, utilizing thorough analysis, and prepares and implements plans for resolution. Serves as the Service Chief designee on various committees and sub-committees providing supporting data, program consultation and reporting for strategic objectives and performance improvement programs. Incumbent provides oversight over administrative records such as timecards; leave requests, personnel action data, proficiency reports and other material. Incumbent is charged with the responsibility of monitoring the Community Care staffing budget and operating within the authorized budget. Delegates authority and complete responsibility to plan, schedule, and carry out major projects. Develops written operating procedures and schedules to guide employees in their work, provides training, assigns, and coordinates the work. Performs the full range of supervisory duties which include leave approval, writing performance standards, completing annual performance appraisals, disciplining/rewarding employee, etc. Responsible for ensuring those employees within area of responsibility have completed mandatory training. Incumbent coordinates the quality assurance program by data collection, data management, and monitoring, tracking, analyzing and interpreting data for detecting occurrences or patterns of Community Care program execution. Administers the internal review, quality, and productivity initiatives for the service. Ensures quality assurance issues pertaining to the service are documented, and appropriate follow-up action occurs regarding any problem, or recommendation found or made because of the facility's quality assurance activities. Identifies problem and/or opportunities to improve care through such avenues as informal meetings, committee meetings, statistical data, occurrence screens, incident reporting, procedure case review, etc. Provides for full administration of reporting, evaluation, and requirements associated with the accreditation of the Medical Center which includes Joint Commission standards, Office of Inspector General, and other surveying bodies. Prepares procurement requests, evaluates proposals for work, and serves as COR for procurement and a variety of complex contracts, while also maintaining procurement and contracting records. Coordinates the administrative aspects of office moves, office construction, and other facility improvements including furniture, equipment telephones, and short- term storage. Prepares necessary documents for the accession and de- accession of property. Acts as a Contracting Officer Representative (COR) for the Community Care department for multiple short and long-term service contracts. Determines when contract termination is warranted and works to affect it. Represents Community Care and the facility with respect to contract changes, adjustments, or settlements and assists with the resolution of contractor claims, delays, or suspension of work. Establishes and oversees procedures for the receipt, review, and follow-up on requisitions for purchases from Federal and special funds. Work Schedule: Full-Time, Monday through Friday, 8:00AM - 4:30PM - Subject to change based upon facility needs Telework: VA supports the use of AD HOC telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for AD HOC telework. AD HOC Telework eligibility will be discussed during the interview process. AD HOC is determined by supervisor based upon facility needs. Subject to change. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD036640 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/25/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education s described below: For the GS-11:Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Identify problem and potential problem areas and make expert recommendations based on foundational understanding of administrative concepts and practices. Possesses knowledge of missions, organizations, programs, and requirements of health care delivery systems to evaluate and make recommendations. Advise and instruct administrative personnel on policies, practices, procedures and controls for human resources, purchasing, supply and property management, records management, financial management and budget. Prepare grammatically correct correspondence using knowledge of technical terminology used in professional and administrative fields. Professionally and calmly manage administrative functions and the flow of information in a medical center setting with internal and external customers. Applies analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems concerning the efficiency, effectiveness and cost of program operations. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related (transcripts required). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the second year or an excess of 36 credit hours (transcripts required). You will be rated on the following Competencies for this position: Administration and ManagementContract AdministrationManaging Human ResourcesPlanning and EvaluatingQuality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This factor measures the requirements and physical demands placed on the employee in performing the work assignment, including the agility and dexterity required, and the extent of physical exertion involved in work. The work is primarily sedentary, although some slight physical exertion involved in the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Biloxi VA Medical Center 400 Veterans Avenue Biloxi, MS 39531 US
• Name: Lesa Lang
• Phone: 804-675-5000
• Email: [email protected]