This position is located at the Miami VA Healthcare System, Supply Chain Management Service. The incumbent is the Mail Management Officer and is responsible for the overall mail systems operations. The principle duties and responsibilities of this position have the following main concepts: Mail analysis, Incoming Mail, Outgoing Mail Distribution, Controlled Mail Training, ADP security and Facility Reproduction program.

Duties

Directly supervise the following: GS-5 Mail Clerks. Be knowledgeable in various regulations, mailing requirements and shipping procedures. Ensures the mail is processed efficiently and cost effectively. Takes necessary action to ensure that disputed matters are corrected within applicable timeframes for all Fund control points related to mail and reproduction operations. Directs and supervises sorting and screening of official mail and ensures it is directed to the appropriate offices. Recommends and establishes specific pick-up and delivery points throughout Miami VAHCS to provide an even flow of mail. Maintain responsibility for managing and budgeting the control point funds for all the metered mail machines. Prepares and dispatches the monthly metered mail reports and the daily pharmacy reports. Ensuring that the monthly mail activity report is accurate. Monitors workflow and workload within the unit daily to ensure timeliness of services, monitors backlogs, inquiries or complaints. Ensures all employees are notified and/or trained when program changes are implemented. Maintains reproduction equipment and supplies, resolves technical problems, is responsible for quality of the product and ensures that only high-volume requests are produced. Supervises the processing of incoming or outgoing mail, including the processing of Express mail and Federal Express. Oversight of the controlled mail and pharmacy package processing. Serves as the Contracting Officer Representative (COR) for the Pitney Bowes and UPS contracts. Plan and schedule ongoing production-oriented work on a quarterly and annual basis. Work Schedule: Monday - Friday 7:30AM - 4:00PM Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Mail Supervisor/PD546-08417-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required Please note: The application review cut-off for this job announcement is 50 applications. This position will be closed at 11:59pm ET on the date that the 50th application is submitted or the closing date for the announcement, whichever comes first.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have 1 year of specialized experience equivalent to at least the GS-5 grade level in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: complete and thorough understanding of mail classes and special mail services. Knowledgeable in various regulations, mailing requirements and shipping procedures. Must possess knowledge of VA and VHA policy on processing mail at VHA facilities, especially VHA Directive 96-036. Note: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hour worked per week. You will be rated on the following Competencies for this position: Communications Security ManagementFinancial ManagementManages ResourcesPerformance ManagementTeaches OthersTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Deliver; routes require extensive walking and travel outside between eight buildings regardless of weather. Work requires standing and walking for extended periods and may require using stairs. In addition, bending, lifting, and carrying of moderately heavy mail bags and packages (up to 70 pounds). The position requires the operation of a Cushman motorized vehicle, with a trailer. Applicant must possess the physical stamina to load and unload these vehicles by themselves for each established mail run. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Bruce W Carter Department of Veterans Affairs Medical Center 1201 Northwest 16th Street Miami, FL 33125 US
• Name: Shamaria Hightower
• Phone: 404-308-0199
• Email: [email protected]