Job opening: Program Specialist - Clinic Profiler
Salary: $46 696 - 74 250 per year
Published at: Sep 20 2023
Employment Type: Full-time
The position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), at the White River Junction VA Medical Center (WRJ VAMC) in the Clinical Operations Service Line in White River Junction, Vermont. The primary purpose of this position is to perform Clinic profiler duties, responsible for providing a high level of complex and highly skilled administrative and data support related to clinic profile management.
Duties
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
Major Duties:
Incumbent is involved in an extremely complex blend of computing technology, medical information, communication skills, and leadership qualities in a rapidly changing environment.
Responsible for all aspects of new clinic establishment in VistA and provide guidance to the services for clinic set ups and groupings in VistA Scheduling Enhancement (VSE). This will include ownership of the clinic profile request process for new clinic builds as well as the actual building of clinics.
Research and validate all requests from services and coordinate with Managerial Cost Accounting (MCA) and/or Compliance staff, or other technical consultants, to ensure information accuracy.
Provide technical guidance as a subject matter expert to clinics with and without service-level clinic profile managers, assisting services with clinic establishment requests.
Responsible for ensuring optimal supply and demand is accurately reflected in the finished product.
Review clinic modification, clinic cancellation, clinic remapping, clinic deactivation, and clinic reactivation requests, ensuring all request s for clinic maintenance adhere to the National Scheduling Directive and local White River Junction VA Medical Center (WRJ VAMC) policies and procedures.
Responsible for ensuring timely review and approval actions occur for all modification and clinic deactivation requests, which will include completing all such actions in VistA for all services.
Maintain accurate records of clinical maintenance requests and all actions taken.
Review active clinics and provide detailed analysis of findings to management on an annual basis as requested.
Assist clinics and services in reviewing and understanding clinic utilization data using either VistA or VHA Support Service Center (VSSC) reports.
Performs other related duties as assigned.
Work Schedule: Monday - Friday, 8am until 4:30pm.
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Financial Disclosure Report: Not Required
Qualifications
To qualify for this position, applicants must meet one of the following:
SPECIALIZED EXPERIENCE: One (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this position. Specialized experience includes performing program analyst duties, responsible for providing a high level of complex and highly skilled administrative and data support related to clinic profile management, reviewing reports, records, and statistical computations for accuracy and propriety for clinic profile management. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~
EDUCATION: Successful completion of a master's degree or two (2) full years of graduate level education leading to such a degree in a related field of study that demonstrates your ability to perform the duties of this position. NOTE: If you select this option, you must submit a copy of your transcript (unofficial or official) with your application. Education cannot be credited without documentation. ~OR~
COMBINATION: Equivalent combinations of successfully completed graduate-level education (beyond the first year) and specialized experience, as described above, which meet the total experience requirements for this grade level. The education portion must have provided the knowledge, skills, and abilities necessary to do the work of this position (as described above). NOTE: Copies of transcripts must be submitted with your application materials. Education cannot be credited without documentation.
You will be rated on the following Competencies as part of the assessment questionnaire for this position:
Administration and ManagementAnalysis and Problem SolvingCommunication
IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Requirements: The work is primarily sedentary, but does require some walking, bending, stooping, standing, stretching, and carrying moderately heavy items such as but not limited to: manuals, documents, office supplies, and/or data file reports. Work also involves spending a significant amount of time performing keyboard data entry and prolonged periods of data review via computer monitor. Concentration and sustained performance under prolonged stress may be required due to time factors involved in completion of work assignments within specified deadlines.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address White River Junction VA Medical Center
215 North Main St.
White River Jct., VT 05009
US
- Name: VHA National Recruitment Center
- Phone: (844)456-5208
- Email: [email protected]
Map