The primary purpose of the position is to perform a wide variety of administrative and technical duties in support of Loan Production (LP). The incumbent is responsible for developmental and other routine assignments in the administration of the Department of Veterans Affairs (VA) Home Loan program. The Organizational Location of the position is the LP section within the Regional Loan Center (RLC).

Duties

Specific duties include: Responsible for completing in-depth post guaranty loan reviews. Based on findings from the review, identifies actions necessary for correction of any deficiencies, brings highly unusual and all possible fraud cases to the attention of management and recommends specific training needs. Ensure that all program participants and customers are afforded prompt and courteous service. Answers incoming calls and personally handles inquiries within the LP area. Reviews the underwriting of loan applications submitted to VA for guaranty in-order to ensure lender compliance with VA underwriting guidelines and regulations such as fees and charges. The incumbent reviews submitted documentation including VA forms, makes eligibility determinations, and issues Certificates of Eligibility (COE). Communicates with lenders to resolve data discrepancies in-order to issue COEs. Recommends approval or disapproval of restoration of entitlement, release of liability and substitution of entitlement applications; and audits releases processed and approved by lenders. Underwrites highly complex loan applications submitted to VA on a prior approval basis. These applications often involve the analysis of the financial capacity of joint mortgagors, marginal loan applicants, Veterans in receipt of pension where VA serves as the fiduciary, income that is based on the operations of business firms (some with varied activities), the rental of multi-family housing, or based on income sources outside the norm rather than stables salaries or wages. Conducts training and outreach with individual lenders throughout assigned areas to survey operations and meet with underwriters, processors, loan originators, and loan closers/shippers to ensure they are complying with laws, regulations, and all VA Home Loan program directives Underwrite complex loan applications; by analyzing the financial capacity of joint mortgagors, marginal loan applicants, Veterans who receive pensions, income based on operations of business firms, multi-family housing rentals, or unstable incomes. Collects, researches, analyzes, interprets, retrieves, and inputs data for/from a variety of computer systems utilized in LP. Assures quality input through the observation of audits and edits, timetables and record sequence and provides facts and statistical data, as requested Resolves problems, which occur with coding of loans into LP computer systems; prepares reports and quality control reviews, lender monitoring, lender and underwriter approvals, lender file maintenance; and makes recommendations as to the most effective and efficient means of managing the workload with allocated resources. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11.Work Schedule: Full time, Monday through Friday; 8:00 am - 4:30 pmCompressed/Flexible: AvailableTelework: AvailableVirtual: This is not a virtual position.Position Description/PD#: Loan Assistant; 37715A, 37729A, 37730ARelocation/Recruitment Incentives: Not Available.Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• [INCLUDE IF POSITION IS SUPERVISORY] Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/21/2023. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-7 position you must have served 52 weeks at the GS-5 level. For a GS-9 position you must have served 52 weeks at the GS-7 level. For a GS-11 position you must have served 52 weeks at the GS-9 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-7 Grade Level: Specialized Experience: Specialized experience is defined as experience conducting mortgage loan servicing tasks, OR residential mortgage underwriting, OR experience with residential real estate sale transactions. Education Substitution: Completion of one full year of graduate level education OR Bachelor's degree with Superior Academic Achievement (SAA)*. GS-9 Grade Level: Specialized Experience: Specialized experience is defined as experience auditing and reviewing mortgage loans, underwriting loan applications and making eligibility determinations on a variety of loans or grants. Education Substitution: You must have a Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or LL.B or J.D., if related. GS-11 Grade Level: Specialized Experience: Specialized experience is defined as experience completing complex detailed loan reviews, analyzing data from various programs to underwrite a variety of mortgage loans and making eligibility determinations for complex mortgage loans. Experience must demonstrate a high level of mortgage loan experience. Education Substitution: PH.D or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree or LL.M, if related. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work performed is usually sedentary, but does involve standing, walking, bending, lifting and carrying objects weighing up to 50 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Contacts

• Address Phoenix Regional Benefit Office 3333 North Central Ave Phoenix, AZ 85012 US
• Name: Jaime Torres
• Phone: 515-323-7575
• Email: [email protected]