The VA Northeast Ohio Healthcare System is recruiting for a Management and Program Analyst. The Management and Program Analyst will function in Surgical Service.

Duties

Administrative Coordination Reviews and evaluates completed staff actions for overall document quality, appropriate levels of coordination, consistency, logic, soundness of recommendations, and compliance with policy Assists in the development, initiation, and implementation of administrative policies and procedures Assists in formulating proposed administrative directives and policies Discusses pertinent issues with facility personnel to determine the impact on new or revised guidance on current service operations Recommends the establishment and preparation of administrative policies, directives, and procedures Receives and reviews national guidance for programs within the service to develop action plans, policies, and procedures with the service's clinical leadership Provides administrative input of workload reporting and monitoring of performance goals Provides insight and knowledge regarding Surgical Service expansion Serves on planning boards for construction and space discussions Provides clerical administrative support to the Chief of Surgery, as well as the Administrative Officer Lead TMS Administrator for Surgical Service: Assists employees with TMS issues, and ensures compliance with VA TMS training requirements Responsible for surveillance, evaluation, and planning to ensure compliance with all safety requirements Oversees and manages office, outpatient, and procedure space Assists with section and service level compliance with VA performance measures and monitors Maintains reference materials, project files and relevant background documents; makes policies, procedures, and written instructions available; maintains current knowledge to answer questions on procedures, policies, directives, etc Strategic & Long-Term Planning Creates an engaging environment and positive interactions for all Veterans and their family members Develops and maintains policies and procedures for the service Participates in the analysis and interpretation of workload and other data used in resource planning Responsible for short-term and long-term strategic plan; presents a formal review and update on plans to Service Chief and Administrative Officer Orientation and on-going training of direct reports as well as coordination of others within the service Performs short and long-term planning regarding program development, staffing and resource allocation Obtains, reviews, consolidates planning information from all Surgical Service subordinate sections Analyzes and evaluates the effectiveness of programs or operations in meeting established goals and objectives for Surgical Service Establishes administrative controls to monitor, identify issues, discrepancies and gaps in programs and clinical venues; ensure remedial actions are initiated and completed timely Critical role in the development and implementation of internal reviews processes to ensure timely and efficient veteran health care delivery Budgeting and Fiscal Management Assists in coordination of purchases of equipment/items related to large projects or new areas Oversight of overtime expenditures for all clinical and administrative time and leave groups Reviews purchase orders for supplies and non-expendable property Reviews submitted requests for expendable and non-expendable equipment; reviews equipment needs and budget with the Administrative Officer, Chief and Associate Chief, Surgical Service Participates in the design and plays a key role in the activation of clinical construction and renovation projects that impact the Service Ensures the movement of programs and personnel is accomplished with limited disruption of clinical activities Supervisory Duties Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees Evaluates work performance of subordinates Gives advice, counsel, or instruction to employees on both work and administrative matters Interviews candidates for positions in the unit; recommends appointment, promotion, or reassignment to such positions Hears and resolves complaints from employees Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases Identifies developmental and training needs of employees, provides or arranges needed development and training Performs other duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday through Friday, 8:00am to 4:30pm, Variable Based on needs of the service Virtual: This is not a virtual position.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/21/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Applicants must be eligible under the VA Interchange Agreement, having served continuously for at least one year in the other merit system under this interchange agreement. For more information regarding the VA Interchange Agreement please visit: https://www.opm.gov/policy-data-oversight/hiring-authorities/competitive-hiring/. All Title 38 Veterans Canteen Service (VCS) employees must have served in their Excepted Service position for at least 90 days in order to be eligible for a position within the Competitive Service. Applicants who were previously selected under a Competitive Delegating Examining Unit (DEU) announcement must have served in their position for at least 90 days prior to being eligible for other positions within the Competitive Service. You may qualify based on your specialized experience and/or education as detailed below for the GS-9 and GS-11 grade levels: GS-09 Management and Program Analyst, Specialized Experience and/or Education Requirements: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Assisting in processing administrative issues; acquiring and maintaining a working knowledge of relevant laws, regulations, standards, or procedures; promoting and maintaining good working relationships with key individuals or groups; monitoring, maintaining, and updating data, records, or other information; reviewing reports, documents, records, data or other information. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, or possess a LL.B or J.D. if related to the position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this. (Transcripts Required) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate level education beyond one (1) year. (Transcripts Required) GS-11 Management and Program Analyst, Specialized Experience and/or Education Requirements: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to work independently. Providing assistance in the oversight, management, and/or coordination of a health care program and/or services; performing personnel management and administration responsibilities for an organization with varied functions and activities; applying knowledge of policies, regulations, and guidelines pertaining to the effective operation of a program; coordinating activities, tracking costs/budget, etc.; and establishing and maintaining effective working relationships at all levels of key management officials OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate level education beyond one (1) year. (Transcripts Required) The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Most of the work is performed while sitting at a desk. The work is primarily sedentary with occasional walking, standing, bending, and lifting of items. The incumbent must be capable of working multiple projects simultaneously and handling occasional high levels of stress and conflicting priorities. The incumbent is required to resolve stressful situations in the Surgical Service offices, defuse potential crises, and to exercise tact and diplomacy when confronted with difficult circumstances. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Superior Academic Achievement

Superior Academic Achievement is based on (1) class standing, (2) grade-point average, or (3) honor society membership.

1. Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
2. Grade-point average (G.P.A.) -- Applicants must have a grade-point average of:
   • 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or
   • 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum.
3. Election to membership in a national scholastic honor society -- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies

Contacts

• Address VA Northeast Ohio Healthcare System 10701 East Boulevard Cleveland, OH 44106 US
• Name: Robert Gallimore
• Phone: (910) 494-1305
• Email: [email protected]