As an FBI IT Professional in the Office of the Chief Officer (OCIO) your job is to protect and provide access to the right technology and data to empower the FBI mission. The OCIO works to jointly prioritize technical and informational needs and make investments that provide the most value. This means applying your knowledge to safeguard information across the FBI, as well as our domestic and international law enforcement partners.

Duties

GS-07: Apply troubleshooting methods to assist in maintaining IT systems. Implement new software changes. Perform technical design/development work based on requirements. GS-09 (In addition to the above): Build application software and provide post-implementation support including troubleshooting and error resolution with program execution. Conduct preliminary analysis of current systems to determine the feasibility of new or automated IT to resolve the issues. GS-11 (In addition to the above): Provide technical advice to executive level managers based on developed expertise in the field of IT. Assist end-users in a variety of subject matter fields in deciding which processes to automate; how to select equipment and software; how best to use available technology; and, whether and how to network. Develop close contact and working relationships with personnel in various functional activities throughout the organization to effectively carry out and coordinate necessary activities. GS-12 (In addition to the above): Perform a variety of complex management/program analysis functions and advise managers and operational personnel on difficult and/or complex issues. Study, analyze and develop work measurement and other statistical methods to arrive at quantitative data necessary for analysis to improve accuracy, timeliness and validity of various services. Provide expertise necessary to solve complex problems that hinder the development or operation of the organization's IT systems. Perform a wide range of qualitative and/or quantitative assessments which require consideration of a large amount of data from multiple sources. Conduct complex process management/program analyses to identify inefficiencies, streamline processes, eliminate redundancies, and ensure processes meet valid administrative/program requirements. Research past practices, laws, procedures, and other regulatory materials in order to resolve complex, difficult, and/or controversial problems/issues that require care in their review, analysis, and resolution. Develop and present presentations and briefings to executive management and/or external entities. Help facilitate collaboration and conversation between internal and external stakeholders. Assist in providing oversight for network financial requests and planning. GS-13 (In addition to the above): Provide advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization's IT systems. Develop, interpret, plan, and apply policy and process best practices in the delivery of enterprise-wide, multi-discipline IT network service capacity and performance monitoring. Work with a myriad of customers to develop sustainable strategic plans and tactical, technical solutions for executing effective and efficient network-related problem management. GS-14 (In addition to the above): Develop, interpret, and apply policy and process best practices to the delivery of enterprise-wide, multi-discipline IT cybersecurity. Deliver cyber security services by researching information security standards, conducting system security and vulnerability analyses and risk assessments. Maintain security by monitoring and ensuring compliance to standards, policies, and procedures, conduct incident response analyses. Coordinate and maintain security toolsets to support organizations' continuous monitoring and ongoing authorization programs. Develop clear and technically sound reports for stakeholders and executive management.

Requirements

Qualifications

Specialized Experience (SE): GS-07: Applicant must possess at least one (1) year of SE equivalent to the GS-05 grade level. SE is defined as follows: Knowledge of software distribution tools and related mechanisms to maintain existing IT systems. Experience analyzing and resolving problems and needs to accomplish objectives. GS-09: Applicant must possess at least one (1) year of SE equivalent to the GS-07 grade level. SE (in addition to above) is defined as follows: Experience analyzing work processes and performed maintenance in assigned areas that are of limited scope and difficulty. Experience supporting the development of various IT applications and software, providing testing support and offering recommendations regarding potential enhancements. Experience utilizing programming languages and procedures to test and debug programs according to detailed requirements. GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-09 level. SE (in addition to above) is defined as follows: Experience providing advice to various levels of personnel regarding administrative and technical matters related to IT programs and/or services. Experience applying IT principals, methods, and programming languages focused on the design, development, testing, and implementation of software for programs. GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 level. SE (in addition to above) is defined as follows: Experience preparing presentations, formal and informal reports, correspondence, briefings, charts, tables, and graphs that were distributed throughout an organization. Experience gathering, evaluating and compiling a variety of complex analytical data and information to report progress, explain problems discerned with the data, and provided recommendations for solutions. Experience with Project Management to include project planning, issues management, and communication with all project stakeholders is preferred. GS-13: Applicant must possess at least one (1) year of SE equivalent to the GS-12 level. SE (in addition to above) is defined as follows: Experience in technology management, problem solving, and implementation of related activities. Experience providing expert advice and guidance to management regarding technical issues which pertain to the planning, designing, developing, procuring, implementing, operating and maintaining of the organization's IT systems. GS-14: Applicant must possess at least one (1) year of SE equivalent to the GS-13 level. SE (in addition to above) is defined as follows: Experience in project management, planning and management control techniques as well as resource estimation and cost benefit analysis techniques relative to project management functions. Experience developing, interpreting, planning, and applying policy and process best practices in the delivery of enterprise-wide, multi-discipline IT network service capacity and performance monitoring. Experience or familiarity with network scanning tools such as Tenable/Nessus, Qualys, and Acunetix Pro. Experience in providing guidance and recommendations to leadership on security and engineering projects and initiatives. Desired Skills Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired skills are experience and/or knowledge with one or more of the following: Unix/Linux, Agile (scaled) Sec/Dev/Ops, C++, Python, Java, and other coding languages, ASP.NET Core 2.0+, Microsoft EF Core, Various Microsoft products, Azure, Ansible, Jenkins or other automation software, SAFe, AWS and other Cloud technologies, Atlassian Tool Suite, IaaS/PaaS/SaaS, Pega, Technical Writing, Security Assessments, Threat Hunting, Wireshark, Cobalt Strike, Vulnerability and or Security Assessments, Preferred certification in one or more cybersecurity disciplines (e.g., CISSP, CISM, CCSP, NCSF, etc.), Preferred prior architecture / systems engineering experience, Preferred prior network, cloud system, and application development experience.

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, Computer Information Systems, networking, security, Master of Business Administration (MBA), IT Business Management and or Program Management or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

GS-07: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.

GS-09: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.

GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree OR LL.M., if related.

Contacts

• Address Federal Bureau of Investigation 935 Pennsylvania Ave, NW Washington, DC 20535 US
• Name: Christopher Glass
• Email: [email protected]