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Job opening: Senior Advisor, Customer and Business Solutions

Salary: $141 022 - 212 100 per year
Published at: Sep 06 2023
Employment Type: Full-time
The Office of the Chief Information Officer (OCIO) is charged with driving information and technology (IT) solutions at the pace of American innovation. The incumbent has an advisory role to provide customer-focused operations of enterprise-wide services and the Justice Management Division (JMD). The SL position in CBS reports to and partners closely with the CBS Deputy Director to enable the advancement of customer and operational solutions within the information technology environment at DOJ.

Requirements

Qualifications

To qualify for the position of Senior Advisor, Customer and Business Solutions, you must meet the mandatory technical qualifications (MTQ) listed below. Your responses to the MTQs should be addressed separately (separate document), not to exceed two (2) pages per MTQ. MTQ 1: Demonstrated technical knowledge of and experience with key aspects and issues of centralized, distributed, and cloud-based business systems, cybersecurity systems and regulations, agile and dev-ops software engineering patterns, network performance and uptime, data center service optimization, and zero trust architecture. MTQ 2: Demonstrated ability to manage, lead, and maintain customer engagement and consensus across large, complex multi-component IT programs that may include multiple component organizations. Should include demonstrated experience and expert knowledge of enterprise-wide IT operations, lifecycle management, customer care, risk management, and compliance. MTQ 3: Demonstrated experience managing large and small public speaking events and implementing an organization's social media strategy to support and advance an organization's mission. Well qualified candidates should have extensive experience in public speaking, publishing online articles and thought-leadership pieces, and creating marketing materials. If you are a current or former government employee on a permanent appointment in the competitive service, you will need to submit an applicable SF50 (please refer to the "required documents" section for additional information). **Only experience obtained by the closing date (10/06/2023) of this announcement will be considered!

Education

There are no educational requirements for this position for the 2210 series as prescribed by OPM. Highly qualified candidates may possess education/training in contracting, budgeting, finance, and/or computer and informational sciences and management.


Contacts

  • Address Justice Management Division, Chief Information Officer 950 Pennsylvania Avenue, NW Washington, DC 20534 US
  • Name: Steven Scope
  • Phone: 202-598-3092
  • Email: [email protected]

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