The Program Assistant will report to the Director of Diversity Management and Equal Employment Opportunity (DMEEO) in the Office of the Director (OD) at the Indian Health Service Headquarters' Office, Rockville, Maryland. DMEEO administers the equal employment opportunity (EEO) program and the complaint adjudication program for the agency, in accordance with Federal EEO laws, regulations, and mandates.

Duties

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information. Administrative Duties: Tracks controlled correspondence for the office, utilizing correspondence tracking database system and electronic files. Ensures that administrative work and activities are completed timely and accurately. Plans, manages, and directs tasks in support of programs, including: (a) maintaining the office calendars and scheduling appointments; (b) assisting in making arrangements for meetings or conference calls, including location, schedule, agenda, and assembling background materials or correspondences; (c) assisting with arrangements for conferences, travel itineraries and authorizations, procurement requests, transactions, and account record maintenance; (d) maintains confidential records and correspondence and follow Agency records management and disposition schedules. Customer Service: Provide customer service to internal and external customers and stakeholders, senior management and program staff; and personal contacts related to the agency area offices, clients, and third-party contacts associated with Diversity Management and Equal Employment Opportunity. Receives visitors and screens telephone calls and handles inquiries by determining the nature and directs accordingly. Program/Staff Support: Plans, manages, and directs administrative work and tasks. Supports performing special projects and program processes, and prepares reports, case files, and documents. Performs a variety of analytical duties and assesses work deadlines and assignments, and develops methods and procedures for technical and priority workload tasks to ensure efficient and effective administrative program management operation.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-clerk-and-assistant-series-0303/ In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Serving as a lead in an office environment handling multiple responsibilities, deadline and commitments. Applying routine and non-routine administrative support activities utilizing policies, procedures, regulations and guidelines. Monitor and track budget expenditures for office supply and services acquisition and management action items. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US
• Name: Alanna Parker
• Phone: 301-945-3142
• Email: [email protected]