This is a non-bargaining unit position.. This is not a (drug) testing designated position (TDP). This position is located in the Small Business Administration, Birmingham Disaster Loan Service Center in Birmingham, AL. The incumbent serves as a Deputy Center Director and serves as the full assistant to the Center Director and shares in and assists the Center Director in all phases of the Center's operating programs.

Duties

Serves as a Supervisor overseeing various teams who service loans covering a large geographic area and multiple states. Incumbent is responsible for the direction of the servicing/collection/liquidation activities on all loans assigned to the DLSC. Responsible for and develops a comprehensive training program for the entire DLSC staff to ensure career development of assigned personnel; participates in the training of all new personnel in servicing and collection work explaining procedures, techniques and policy. Reviews staffing requirements for the Center, justifying additional staffing as required, prepares position descriptions and performance standards. Completes performance management ratings for all positions under his/her immediate direction. Assists and shares, with the Center Director, in the responsibility for managing and directing the daily operations of the Center with special emphasis on program effectiveness and maximum Center goal attainment.

Requirements

• You must be a U.S. Citizen.
• You must be a current SBA career/conditional competitive service employee.
• You must successfully complete a background investigation.

Qualifications

GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector administering commercial and residential loan programs, including servicing, collections, and loan liquidation procedures; and developing a subordinate staff on technical and administrative matters; and leading or supervising subordinate staff responsible for processing a high volume of loans or compatible financial services in a dynamic environment that is regional or national in scope. These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Loan Specialist Series: GS-1165 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/08/2023 of this vacancy announcement.

Education

Education may not be substituted for experience for this position.

Contacts

• Address Birmingham Disaster Loan Service Center 2 North 20th Street Suite 200 Birmingham, AL 35203 US
• Name: Cara Scott
• Phone: (303) 844-7800
• Email: [email protected]