The Program Analyst works in the Education Service for the Learning Manager and supports the Iowa City VA Health Care System (ICVAHCS) Director, Service Lines, Departments and Clinics, conducts projects pertaining to all administrative and technical areas of the facility and may have significant impact on services in this large, complex, affiliated, teaching Medical Center.

Duties

Coordinates and facilitates the facility Automated Data Processing Coordinator (ADPAC) program. Consults with users, Office of Information and Technology (OI&T), and CPRS personnel to determine facility training needs and requirements. Designs and conducts training for new and existing ADPACs. Troubleshoots access issues and provides personal and group instruction on policy, procedure and implementation. Works with the Directors and the Administrative Officers of all Service Lines in formulating and directing the development of major administrative policies for VISTA/Electronic Health Record (EHR) systems. Evaluates areas where policies and operational procedures need initiation or revision. Develops methodology and impact analysis of new VACO regulations, circulars, directives or legislation on functions and procedures and their effect on the other services and the Medical Center as a whole. Responsible for developing or revising management reporting systems in conjunction with VACO, OI&T Region, VISN or Local Medical Center directives. Specifically tasked to create, maintain and deactivate accounts for Resident, Interns and other Health Professional Trainees (HPT). Compiles, validates and analyzes data for special reports, budget preparation, program planning, quality assurance and utilization review. Works with other services to develop and implement improved data validation techniques. Responsible for determining VISTA/EHR levels of access. Give or removes User access to menus and keys when appropriate. Maintains oversight on medical and surgical EHR team lists and other user identification information within VISTA/EHR. Resolves operating problems referred by users through application of equipment operating manuals, troubleshooting procedures, personal knowledge of the system or consultation with OI&T and EHR personnel. Conducts studies and analyses in functional specialty or subject matter areas. Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Analyzes program performance data to identify impact and areas for improvement. Coordinates frequent training updates as new software packages are released by the information service centers. Identifies and determines training priorities, conducts surveys, provides training, administers programs, prepares reports and maintains employee records. Ensures HPT accounts have been requested, assigned ,reactivated, and deactivated as appropriate. Conducts surveys of training needs, analyzes information obtained, and submits recommendations to supervisor. Develops guidelines, objectives, instructional methods, materials, and handouts for training topics within a hospital environment. Conducts courses in a Programs of Instruction. Provides instruction covering a wide variety of topics in well-established areas of subject-matter field. Directly coordinates at the VISN and National level with other trainers to develop new training materials to provide current and up-to-date information. Plans and/or accomplishes special projects. Uses standard approaches to perform a variety of duties related to special projects involving administrative or support issues. Conducts extensive research and compilation of data from diverse sources. Extracts and assembles information, conducts analysis and develops reports or presentations. Will conduct large and small instruction in classroom, alternative group-settings and individual venues to accomplish project goals. Work Schedule: Monday-Friday 0800-1630 Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD50447A Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/30/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: facilitating training, develops training plans, validating and analyzing data; managing computer program and software requests; troubleshooting electronic systems; performing administrative functions. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level education. You will be rated on the following Competencies for this position: CommunicationsCustomer Service (Clerical/Technical)Education and TrainingProject ManagementTechnical Problem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Iowa City VA Health Care System 601 Highway 6 West Iowa City, IA 52246 US
• Name: Kelsey Charley-Germain
• Phone: 651-405-5689
• Email: [email protected]