The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the Veterans Health Administration.

Duties

Major duties include, but are not limited to: Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Contributes to the development of software enhancements Guides process improvement activities Communicate among all stakeholders Facilitate and support change Coordinates among multiple services to provide clinical workflows Train staff Ensure patient care technology is effectively and efficiently integrated into the clinical workflow to assure staff proficiency Adapts clinical software and emerging technologies to optimize the delivery of care through effective education and communication, innovations in process management, and high-quality customer service achieved by working in close partnership with clinical and administrative services Other duties as assigned Work Schedule: Monday - Friday; 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Program Analyst (Informatics)/PD99399S Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/27/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience in a healthcare setting utilizing and training others in the use of an electronic health record system to include troubleshooting. You will be rated on the following Competencies for this position: Education and TrainingHealth InformaticsTechnology Management GS-12 Qualifications: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Leadership (e.g., team lead, project lead, management) experience in informatics responsible for improving the quality, efficiency and effectiveness of health care by integrating clinical and information processes in a health care environment; Experience utilizing and training others in the use of an electronic health record system and associated clinical software to include conducting evaluations of clinical software needs Experience using available tools to make modifications to, design, or enhance software applications Experience testing and troubleshooting software to identify root causes and solutions of problems Experience in the planning, support and implementation of software packages that integrate with various clinical multi-service software packages. You will be rated on the following Competencies for this position:Education and TrainingHealth InformaticsTechnology ManagementExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Iowa City VA Health Care System 601 Highway 6 West Iowa City, IA 52246 US
• Name: Callie Ross
• Phone: 515-699-5999 X23791
• Email: [email protected]