This position is a Supervisory Information Technology Specialist and acknowledged expert in the Office of Research Services on IT operating systems and network operations. If selected, you will be the focal point for providing supervision, coordination, oversight, design, and integration on all IT operating systems and network operations within ORS. If you are interested in learning more about our exciting and dynamic environment, visit our site at NIH OIIT.

Duties

Serves as the recognized technical expert in reviewing and implementing operating systems and in planning, designing, developing, managing, and enhancing highly efficient network systems and operations for the organization. Applies advanced expertise in IT operating systems concepts, standards, and methods, and in network systems management methods, including end-to-end systems performance monitoring, and network enterprise architecture. Supervises the planning, design, management, and enhancement of network systems that support ORS and NIH programs and services. Analyzes business strategies and operational processes, and identifies and develops cost-effective alternative solutions. Plans testing/evaluation and installation of equipment to include commercially available hardware and software. Supervises the staff in configuring, maintaining, and troubleshooting network operating systems, including computer hardware, communications systems, and application software.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
• Applicants must meet all qualification requirements by the closing date of this announcement.
• Males born after December 31, 1959 must be registered with the Selective Service.

Qualifications

In order to qualify for a Supervisory Information Technology Specialist (Operating Systems/Network)), GS-2210 position at the GS-14 level, you must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates all of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; and 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; and 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND 1 year of specialized experience equivalent to at least the GS-13 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: Overseeing operations and maintenance of an organization's Information Technology (IT) infrastructure; advising on procedures for the implementation of new/upgraded system, hardware, software, and Local Area Network and Wide Area Networks; resolving complex customer problems relating to operating network systems and IT infrastructure; managing design, development, implementation, and support of systems and networks; and providing supervision or direction to other staff and contractors in providing network services. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12061003

Contacts

• Address National Institutes of Health 6701 Rockledge Dr Bethesda, MD 20892 US
• Name: Julie Vazquez
• Phone: 301-435-8721
• Email: [email protected]