This position is in the Health Administration Service (HAS) under the direct supervision of the Chief of HAS. The Program Support Assistant works closely with all HAS management including the Chief and Assistant Chief of and collaboratively with the service Program Applications Specialist (ADPAC) on assigned tasks and projects to improve the efficiency and effectiveness of the programs aligned to the Health Administration Service.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities include: Creating and analyzing reports and is responsible for correcting or adjusting in the data collection when the results do not yield the needed information. Responsible for presenting and explaining various reports to different audiences. Reviewing reorganization requests, performance and management indicator reports, suggestions for program improvements, and other similar management and program analysis documents for appropriate format, distribution, and inclusion of required information and explains reporting procedures and requirements to operating officials. Responsible for compiling and distributing reports on proposed program goals, budgets, staff levels, and performance criteria to operating officials for review and comment as instructed or by standing order. Creating and preparing charts, graphs, presentations, and narrative information for management or program analysis reports from material either provided or data mined. Utilizing advanced knowledge of automated/computer programs and systems including word processing, spreadsheet, data base, project management, graphic design, and management information systems. Reviewing and interpreting new and established directives, instructions, regulations, etc., and delegations of authority for potential impact on program objectives, operating policies, work operations, and progress. Performing secretarial duties in support of HAS service chief and managers, and in some cases, the subordinate staff of those individuals as well. Receiving, scheduling, referring, and contacting members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public. Processing incoming and outgoing materials such as correspondence, reports, memoranda, and other written communication. Performing the following types of duties: edits letters, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Performing other duties as assigned. Work Schedule: Monday-Friday, 7:00am to 3:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved. Financial Disclosure Report: Not Required

Requirements

Qualifications

IN ORDER TO QUALIFY FOR THIS POSITION AT THE GS-6 LEVEL YOU MUST MEET THE FOLLOWING: SPECIALIZED EXPERIENCE: You must possess 1 (one) year of specialized experience, equivalent to the GS-5 level in the Federal service, that equipped you with the particular knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of the position and that is typically in or related to this Program Support Assistant position to be filled. Specialized experience for the position includes utilizing a variety of applications such as word processing, electronic email, calendar, spreadsheets, and databases to perform clerical duties; preparing and maintaining correspondence; scheduling meetings and appointments; creating, analyzing, and distributing a variety of reports; preparing charts, graphs, presentations and narrative information for management. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analytical ReasoningClericalCommunicationComputer Skills IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is generally sedentary; however, there will be some walking, standing, bending, and carrying of light items such as papers and books. The tasks may require long periods at a desk working on a personal computer or other piece of equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville, AR 72703 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]