The primary duty of the Executive Assistant (EA) to the Associate Director is to provide operational and administrative support for the Associate Director and Top Management through evaluative, analytical, coordinative, planning, developmental, interpretative and judgmental methodologies. Execution of such requires the application of special knowledge, skills and abilities particular to a health care delivery environment.

Duties

Performs a variety of important functions in identifying and resolving complex and highly diversified health care system problems contributing to high level deliberations/decisions through the provision of reliable recommendations and resolutions. Provides day-to-day operational and administrative support to the Associate Director in all areas of management, providing appraisal of all clinical and administrative matters which require attention, whether through committee activity, Service Chief feedback, or independent problem solving. Serves as advisor to the Associate Director, providing input in all areas of management, participating in policy making, planning and management decisions that impact the operation of the Health Care System. Develops and evaluates and coordinates management of performance plans and position descriptions of personnel organizationally aligned under the Associate Director. Responsible for supervising all operational and administrative functions under the auspices of the Associate Director's office. Functions include budget projection/control, human, financial and facility resource management, providing guidance to staff and managing/organizing workload flow. Responsible for planning, reviewing and coordinating all requests for facility space, procurement, equipment, and staff on behalf of the Associate Director's office and must have knowledge of how these needs interface with those of other clinical and administrative services. Serves as a resource individual to all health system staff for interpretation of Medical Center and Headquarter policies (e.g., appropriations law, labor relations, purchasing and contracting). Work Schedule: Monday-Friday 7:30am to 4:00pm , subject to change based on the needs of the facility. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist - Executive Assistant to the Associate Director (TEMP)/PD075250 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/16/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 12 position you must have served 52 weeks at the GS 11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirements (IOR): IORs represent the basic qualifications for a position. Applicants who meet the Individual Occupational Requirements described below are fully qualified for the specified entry grade and must also meet the specialized experience requirements. Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration (transcripts required). OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan (copy of formal individualized training plan required). Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements. Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to meeting the above Individual Occupational Requirement (IOR) AND Time-In-Grade, applicants must also meet the experience relevant to this position. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Utilize qualitative, quantitative, analytical, and evaluative methods for the assessment and improvement of program effectiveness, complex management processes and systems to manage a major administrative program. Frequently apply a range of national administrative laws, policies, regulations, and precedents applicable to the administration of one or more important public programs. Expert understanding and use of a wide variety of computer and data management packages and VA databases (including those such as Clinic Practice Management Dashboard, VISTA, CPRS, Clinic Access Index, Access Glide Path, SAIL, SPARQ, SHEP, Pyramid, etc) Plan, organize, and lead teams to accept and implement recommendations where conflicting goals may exist. Deliver effective, high quality ambulatory care services that meet or exceed all applicable requirements and standards to respond appropriately when serving on committees or as a liaison to a variety of services Incumbent possessing a valid driver's license must be mentally and physically able to operate a GSA Government Vehicle to carrying out his/her rudimentary duties at all Southeast Louisiana Veterans Health Care System Community Based Outpatient Clinics (SLVHCS CBOCs). This will allow the incumbent the ability to travel and service these CBOCs and allow the clinics staff the opportunity to provide uninterrupted patient care. Incumbent will complete all required vehicle safety training and have approval from both their Supervisor and Transportation before operating any Government vehicle. You will be rated on the following Competencies for this position: Administration and ManagementKnowledge ManagementProject Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Performance of the incumbent's duties may require extensive walking per day to meet with the facility managers and other clinic personnel. Trips to satellite outpatient clinics are sometimes necessary and will involve transportation via automotive vehicle. The work performed is of a precise nature requiring long periods of concentration that is often interrupted. Incumbent is often faced with changing priorities and with meeting deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address New Orleans VA Medical Center 2400 Canal Street New Orleans, LA 70119 US
• Name: Rhonda Price
• Phone: 973-362-2796
• Email: [email protected]