Assists the Director of Training in the implementation and management of the Learning Management System (LMS) used by Civil Division employees, contractors, and interns. As an expert in the use of technology based learning systems, the Learning Management Systems Specialist has a wide range of duties in support of the diverse mission of the fifteen components of the Civil Division. This position is not a remote location position.

Duties

The duties and responsibilities for the GS-0301-14 Learning Management Specialist generally include, but are not limited to, the following: Managing the functional and technical operation and enhancement of the LMS and the processes and standards governing its use. Maintaining all LearnDOJ accounts, including manually creating and deactivating accounts as needed, updating and validating supervisor designations, and other related tasks. Overseeing the assignment of mandatory training via the learning management system (LMS) and tracking compliance with those assignments. Generating mandatory training reports from the LMS and working with subject matter experts to ensure the Division meets mandatory training requirements by established deadlines. Overseeing the design and maintenance of the Civil Division intranet training site by developing content that is accurate, current, and easy to navigate and responding to suggestions from customers. Maintaining the Civil Training Calendar with a list of accurate and up to date courses. Establishing procedures for, and coordinating, the execution of data audits to ensure the integrity and currency of training and assessment data in the LMS. Documenting audit results, ensuring invalid data is deleted or corrected, and recommending actions to address recurring or significant data entry issues (both technical and operational). Serving as the primary point of contact with the Civil Division Help Desk for technical issues related to LearnDOJ. Reporting technical problems discovered by LearnDOJ users to the vendor's customer support group (or contractor) for resolution. Providing advice and assistance to the Director of Training related to the formulation of initiatives, plans, systems and procedures to manage and continually improve the efficiency and effectiveness of the LMS and related learning technology. Serving as the in-house expert on learning management systems to ensure effective use of LearnDOJ, including proposing LMS and data management best practices and steps to implement policies and procedures to ensure the full incorporation of these practices. Working with subject matter and technical experts to produce distance learning that is compatible with the LMS and achieves the stated purpose. Identifies and recommends appropriate delivery options for program content. Tests learnDOJ training content prior to roll out to ensure it will function as designed. As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Requirements

• You must be a United States Citizen or National.
• You must have a current background investigation.
• You must be a current Federal employee within the Department of Justice on a Competitive Service appointment.
• You must meet all applicable time-in-grade requirements by the closing date of this announcement.
• Additional selections may be made from this announcement, at any time within 90 days of the closing date of this announcement.

Qualifications

To qualify for the position of Learning Management Specialist, (GS-0301-14), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade. If you are a current Department of Justice employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. To qualify for the GS-14 Learning Management Specialist position, you must demonstrate that you have one year (52 weeks) of specialized experience equivalent to the GS-13 level performing duties such as: serving as an expert advisor on learning solutions, managing on-line training content, overseeing the installation of all learning management system updates, designing and applying workflows and business processes to ensure mandatory training data is maintained, working with customers to develop solutions to learning management business problems, and providing expert guidance, direction, and advice to senior leadership. You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement, 08/16/2023. YOUR RESUME MUST support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.

Education

Contacts

• Address Civil Division 1100 L Street, NW Washington, DC 20530 US
• Name: Victoria Jones
• Phone: (202) 514-9048
• Email: [email protected]