About the Position: The incumbent performs the full range of receptionist, recordkeeping, and miscellaneous clericalduties within the ambulatory setting at U. S. Army, Medical Department Activity, (MEDDAC), Deputy Commander for Clinical Services, Behavioral Health Department, Army Substance Abuse Program (ASAP) Clinical Treatment and Rehabilitation Care, Ft. Drum, NY.

Duties

Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting. Enter/retrieve data from automated systems, such as, Military Health System (MHS) Genesis, the Ambulatory Data System (ADS), the Armed Forces. Military Health System (MHS) Genesis, Patient Appointment System (PAS) and Defense Manpower Human Resources System Information (DMHRSi). Coordinate and/or schedule patient appointments with other clinics or specialties wither manually or within MHS Genesis. Receive patients and visitors as the initial point of contact, in person or telephonically. Monitor and manage Army Medicine Secure Messaging System (AMSMS) at the clinic and/or practice level. Ensure eligibility for care, and contacts Patient Administration for verification when needed. Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc. Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification. Ensure the patient completes all necessary forms prior to being seen by the provider. Responsible for all clerical duties inherent to the in-processing (reception), care, and out-processing (transition) of outpatients, families, caregivers and guests. Respond to emergency calls and notifies emergency medical personnel. Follow clinic/practice communication procedures, which may include operating emergency phone lines, public announcements systems and emergency alarms.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Qualified Typist required
• Immunizations: All employees assigned to MTF are required to be screened for applicable immunizations regardless of series, based on occupational risk, and are subject to missing/required immunizations IAW AR 40-562, Chapters 3 and 4.
• Physical: Completion of a pre-employment and annual physicals, thereafter.
• Seasonal Influenza Vaccination: This position requires a mandatory seasonal influenza vaccination. Applicants will be required to sign a consent to receive the seasonal influenza vaccinations.
• Temporary Duty Trave (TDY): This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes working in an inpatient or outpatient treatment ward or clinic in a medical facility performing work which included: receiving patients; scheduling appointments; maintaining charts, files, or records; providing information to patients, professional medical staff, and the public; maintaining an inventory of supplies; and utilizing a personal computer and office automation software programs. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college, or university. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: You must attach a copy of your transcripts.) Selective Placement Factor: Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address BN-APF-W4U2AA USA MEDICAL DEPT ACTY FT DRUM DO NOT MAIL Fort Drum, NY 13602 US
• Name: Army Applicant Help Desk