This position is located in Refugee, Asylum & International Operations, Innovation and Design for Enhanced Adjudication Division. As a Management and Program Analyst, you will evaluate critical software systems curated to improve tools and operations that touch the work of every member of the directorate's staff. You will conduct data analysis on a variety of mission critical areas and utilize collaboration tools designed to improve business processes and the efficiency of program operations.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Provides direction, management and oversight of project. Responsible for ensuring RAIO's priorities and technology vision are fully and effectively communicated to OIT and applicable stakeholders. Ensures that RAIO systems development is aligned with the developmental needs of the users. Resolves interoperability issues with interagency partners. Evaluate short and long range impacts to the RAIO software development program of existing, new, modified, or proposed legislation, statues, executive orders, directives, and other organizational agency decisions, managerial programs or requirements. Perform analyses and communicate results effectively. Find efficiencies and opportunities to improve operations, and then take the necessary steps to get management's support to carry out those new initiatives.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/11/2023. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/11/2023. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Assisting with data management and analysis to help management make important operation and policy decision. Performing statistical analysis relevant to laws, precedents, and policies to analyze problems within an organization. Assisting with program studies to evaluate the effectiveness and efficiency of the program. Responding to policy and program inquiries and information. GS-13: In addition to the requirements at the lower grade level(s), you qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Performing data management, data analysis, and business intelligence capabilities to inform management on the development of policy, guidelines, and regulations. Performing statistical analysis on laws, precedents, and policies to analyze and solve issues within an organization. Leading program studies to evaluate the effectiveness and efficiency of the program. Examining trends in new laws and regulations to determine effects on programs and policy. Responding to policy and program inquiries and information requests from internal and external sources. GS-14: In addition to the requirements at the lower grade level(s), you qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: - Advising management of unique conditions and issues which affect program activities and provide guidance on interpretation and implementation of new and revised legislation, policies, regulations and procedures. Interpreting findings resulting from studies that are independently developed completing analyses of data, identifying significant findings, and reporting and or sharing information in a clear and concise manner for targeted audience. Performing program cost analyses such as development of life cycle or other cost analyses of projects, or performance of cost benefit or economic evaluations of programs. Analyzing and evaluating, on a quantitative and/or qualitative basis, the effectiveness of programs or operations in meeting established goals, measures, and objectives. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/11/2023. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at these grade levels.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]