This position is located in the Office of the Chief Information Officer (OCIO), Enterprise Applications, Mission Systems. Mission Systems effectively applies enterprise architecture, information technology (IT) investment management processes and controls to integrate and modernize NLRB's systems which support the case management process.

Duties

THIS IS A USAHIRE ANNOUNCEMENT. ALL APPLICANTS WIL BE REQUIRED TO COMPLETE ASSESSMENT QUESTIONNAIRES THROUGH OPM USAHIRE COMPETENCY ASSESSMENT SYSTEM. APPLICANTS ARE ENCOURAGED TO READ THE ENTIRE ANNOUNCEMENT FOR INSTRUCTIONS UNDER SECTIONS 'HOW TO APPLY' AND 'HOW YOU WILL BE EVALUATED'. As a Lead Information Technology Specialist (Systems Analysis), GS-2210-13, your typical work assignments may include: Coordinating and validating that Quality Assurance and Training processes are followed. Serving as a liaison for OCIO in case handling and office automation matters with agency-wide users to identify system functionality deficiencies and recommending areas for process improvement. Gathering, analyzing, and/or evaluating information and developing recommendations to resolve substantive problems of effectiveness and efficiency of work operations. Providing consultation services to the modernization development team and customer community concerning agency information systems, legacy case management systems areas of failure, and technical debt backlog items identification. Developing detailed statistical reports related to case management systems, and other systems as necessary.

Requirements

• This is not a virtual (remote) appointment.
• Males born after 12/31/59 must be registered for Selective Service.
• U.S. Citizenship is required.
• Relocation expenses are not authorized.
• This is a Competitive Service position.
• This position is part of the Bargaining Unit.
• A one-year probationary period may be required.
• Selectee may be subject to a background investigation prior to appointment.
• Must submit a complete application package online by 11:59 PM EST on the closing date.

Qualifications

All qualifications and eligibility requirements must be met by the closing date of the announcement. IDEAL CANDIDATE STATEMENT The Ideal Candidate has knowledge of multiple IT specialties, IT concepts, standards and methods. The candidate exercises independent judgement, is an effective leader, and provides guidance exceling in customer service. Excellent communicative skills to present technical information in a clear, comprehensive manner is preferred. Experience researching, providing recommendations, and initiating novel remedies is desired. To qualify for the Lead Information Technology Specialist (Systems Analysis), GS-2210-13, applicants must meet the following requirements: BASIC REQUIREMENTS Applicants must demonstrate on their resume that they have IT related experience demonstrating EACH of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE REQUIREMENTS In addition to the Basic Requirements listed above, applicants must have at least one year of specialized experience equivalent to the GS-12 grade level, which has provided them with the knowledge, skills, and abilities to successfully perform the duties of the Lead Information Technology Specialist (Systems Analysis) at the GS-13. Specialized experience includes: Experience using legacy and modern electronic case management systems to create detailed statistical reports; and Experience making recommendations and solutions on IT related issues to delivery services throughout an agency/division; and Experience leading a team or leading a process defining milestones and deliverables; developing plans and schedules; and monitoring activities. This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the position description, specialized experience, or assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE REQUIREMENTS All current and former Federal employees must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-12 for the GS-13 is required to qualify for this position. (NOTE: All Agency employees must provide a copy of their SF-50 "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive). As a current NLRB Career or Career Conditional employee, you may determine your status by checking block 24 on your SF-50. The block must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification.)

Education

There is no substitution of education for the experience for this position.

Contacts

• Address OFC OF THE CHIEF INFO OFFICER 1015 Half St SE Washington, DC 20570-0029 US
• Name: National Labor Relations Board
• Phone: (000)000-0000
• Email: [email protected]