This Civil Division is recruiting for two (2) front-line Case Processing Supervisor positions. The positions are located in the Civil Actions and Small Claims branches. The incumbents are responsible for providing supervision, oversight, case processing management, and quality review of branch functions and employee work, in compliance with applicable Court rules; Court and division policies; Court business processes; and division and branch standard operating procedures.  

Duties

Brief Description of Duties:The Case Processing Supervisors supervises up to eight direct reports. The incumbents plan, develop, implement, and evaluates vital administrative, managerial and supervisory programs and functions to fulfill the Courts’ strategic plan, and to enhance the operational efficiency of the Superior Court in Civil matters.As the Supervisor, the incumbents are responsible for performing the following major duties:

Requirements

• Refer to Policy 0200 and Policy 0210.

Qualifications

Minimum Qualifications: A high school diploma/GED and at least six (6) years of clerical and/or administrative experience in a court and/or legal environment, and one (1) year of experience as a supervisor. Attention to detail, time management and impeccable follow up skills are required. Successful completion of the Courts' Management Training Program counts as one year of supervisory experience. Education Substitution:An associate's degree and at least four (4) years of clerical and/or administrative experience in court or legal environment and one (1) year as a supervisor.  Successful completion of the Court's management training program counts as one year of supervisory experience.  A bachelor's degree and at least two (2) years of clerical and/or administrative experience in a court or legal environment and one (1) year as a supervisor.  Successful completion of the Court's management training program counts as one year of supervisory experience.   The preferred candidate will have a bachelor’s degree in legal studies, business administration, public administration, human resources administration, or a closely related field; two (2) or more years of supervisory experience.   The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency. 

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment.  You can verify your education here: http://ope.ed.gov/accreditation/.  

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address District of Columbia Courts Moultrie Building 500 Indiana Avenue, NW Washington, District of Columbia 20001 United States
• Name: S. Juarez
• Phone: 202-879-8774
• Email: [email protected]