About the Position: This position is in the Musculoskeletal Clinic at Kimbrough Ambulatory Care Center, which serves all DoD beneficiaries with various services. The Medical Support Assistant works from a 2-person desk in the waiting room and is expected to work 8 hours a day during clinic hours (0730-1630). The applicant can expect to gain experience in Medical Administrative Support and with use of the Genesis Electronic Medical Record. This is a Direct Hire Solicitation

Duties

Perform routine clinical and administrative duties under the direct supervision of the Group Practice Manager or Department Chief. Adjust times of appointments based on changes in health care provider's schedule. Resolve scheduling and appointment problems. Schedule routine, regular, and follow up appointments for the department. Prepare reports based upon the requirements specified and the intended use of the data or report. Generate data on a daily, weekly, monthly, and on demand basis to identify trends impacting on appointment availability and the efficient delivery of primary and urgent health care. Receive all patients and make a determination as to disposition (proceed to the laboratory, retrieve additional information, proceed to the doctor's office, be seated in the waiting area, etc.) based upon an established algorithm.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position requires the incumbent to have tuberculosis testing.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes working in a medical treatment facility at the front desk answering phones and receiving/checking-in patients and visitors; scheduling patient appointments; and preparing a variety of documents and/or reports utilizing office automation tools. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DJ DHA NCR MARKET DO NOT MAIL Various Locations, DC 00000 US
• Name: Army Applicant Help Desk