About the Position: The incumbent performs the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting. Enters, manipulates, and/or retrieves information and data from automated systems. This is a Direct Hire Solicitation

Duties

Respond to telephone inquiries regarding appointments; Obtain patient information for entry into applicable database. Verify patient information for accuracy; Coordinate referrals of patients to other specialty services for future appointments. Review I.D. cards to determine eligibility for care; Safeguard patient information to comply with HIPPA regulations. Schedule appointments using an appointing software program; Receive patients in the front reception area of clinic. Input medical information to complete patient orders/records. Use various computer programs to electronically check-in/check-out patients. Receive patients as the initial point of contact in the clinic.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required.
• A Childcare Background Check (CNACI) is required. This position has a specific initial background investigation and periodic re-verification requirements since its duties require contact with children.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position requires the incumbent to have tuberculosis testing.
• Immunization screening may be required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• This position may require the incumbent to work on any day or shift, including PMs, nights, weekends, holidays, or on an "on call" basis, necessary to meet mission requirements.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes coordinating or arranging patient appointments in a Medical Treatment Facility (MTF); greeting patients in person or telephonically; and utilizing various office automation systems such as Genesis. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages AND Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DJ DHA NCR MARKET DO NOT MAIL Various Locations, DC 00000 US
• Name: Army Applicant Help Desk